Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mattie Kawau

Naracoorte,SA

Summary

To Whom it may concern I would like to apply for the position of being a care giver/ worker residential career with your organisation. As I have previously worked as a career with Idea Services Whanganui when I was residing in New Zealand. And it is something I have missed over the years. I believe I would be a good fit for this position as I have worked with assistating youth and adapting to society and there surrounding. While in this position I was required to work with clients in independent living the elderly, youth as well as mental health clients. Which consisted of day to day routine like cleaning, personal hygiene,cooking wellbeing and supporting of clients with activities day to day living. My role required me to work independently as well as with in a supportive team which focuses on strong communication to provide and overall sustainable living environment. I am aware that it has been many years since I have done this type of work but I am willing to undertake any training that is available to help me obtain the skills required to work with in your organisation.

Overview

24
24
years of professional experience

Work History

Agricultral Business Owner

Self Employed
08.2009 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed day-to-day business operations.

Dairy Farm Hand

Steve Ford
05.2007 - 07.2009
  • Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.
  • Improved overall dairy farm efficiency by streamlining daily tasks and maintaining cleanliness throughout the facility.
  • Actively participated in animal care routines, including feeding, grooming, and monitoring general health conditions.
  • Enhanced milk production quality by strictly adhering to hygiene standards and performing regular equipment maintenance.

Carrier

Idea Services Whangabui New Zealand
01.2000 - 04.2007
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Collaborated with team members to meet and exceed performance goals consistently.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.

Education

Tolaga Bay Area School
Today Bay
11.1996

Skills

  • Customer Service
  • Customer Relations
  • Attention to Detail
  • Driven and Determined
  • Relationship Building
  • Work Planning and Prioritization
  • Business Planning
  • Employee Training
  • Performance Improvement
  • Project Management
  • Team Collaboration and Leadership
  • Budget Control
  • Operations Management
  • Bookkeeping
  • Quality Assurance
  • Staff hiring
  • Accounting management
  • Policies and Procedures Development
  • Staff Management
  • Negotiation
  • Coaching and Mentoring
  • Financial Planning
  • Task Delegation

Timeline

Agricultral Business Owner

Self Employed
08.2009 - Current

Dairy Farm Hand

Steve Ford
05.2007 - 07.2009

Carrier

Idea Services Whangabui New Zealand
01.2000 - 04.2007

Tolaga Bay Area School
Mattie Kawau