Mauhelotu Telefoni
Leppington
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Fresh Service
Woolworths
08.2023 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats.
- Greeted customers at counter to fulfill requests and answer question.
- Maintained clean, trash - free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock,and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Promoted new or high-value food items by creating attractive displays in cases and other customer - facing areas.
- Balanced multiple tasks simultaneously while attending to each customer's specific requests efficiently and accurately.
- Increased sales by promoting special offers,new items, and seasonal products to customers.
- Maintained a clean and organized work environment to ensure optimal productivity and customer satisfaction.
- Trained new employees on proper food handling techniques, equipment usage, and company policies for consistent service delivery across all staff members.
Fresh Convenience
Woolworths
08.2023 - Current
- Increased product accessibility by diligently rotating stock and ensuring proper inventory levels on the sales floor.
- Streamlined stocking processes with effective communication and collaboration among team members.
- Assisted customers with locating items or providing information, enhancing overall shopping experience and fostering loyalty.
- Collaborated with team members on large-scale resets or rearrangements, supporting store goals for merchandising updates or seasonal changes.
- Demonstrated strong attention to detail by consistently verifying product information against inventory lists before stocking shelves, resulting in an accurate and well-maintained sales floor.
- Optimized storage space utilization within stockrooms, organizing products for easy access during restocking tasks.
- Expedited product restocking during peak hours to minimize empty shelf spaces and maximize sales opportunities.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Stocked shelves to match planogram images and instructions.
Roller Blind
Wynstan Blinds
07.2022 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Reviewed orders by inspecting labelling, packaging, and contents.
- Followed packing processes to increase speed and accuracy.
- Labeled packages with appropriate shipping information for accurate deliveries.
Education
Certificate – Year 12 -
Chester Hill High School
Chester Hill, NSW12.2021
Skills
- Cleanliness and hygiene
- Efficient multitasking
- Excellent customer service
- Cleanliness and sanitation
- Food safety knowledge
- Product presentation
- Knife handling skills
- Order Accuracy
- Slicing Techniques
- Customer Service
- Honesty and Integrity
- Interactive communication skills
- Heavy Lifting
- Food preparations
- Safe Food Handling
- Organizational abilities
- Flexible Schedule
- Proper food handling
- Data Entry
- Performance Improvement
- Shelf Organization
- Pallet Jack Operation
- Stock Rotation
- Product display
- Stockroom Maintenance
- Workplace Flexibility
- Planogram Execution
- Positive Attitude
- Willing to Learn
- Friendly and Personable
Timeline
Fresh Service
Woolworths
08.2023 - Current
Fresh Convenience
Woolworths
08.2023 - Current
Roller Blind
Wynstan Blinds
07.2022 - 02.2023
Certificate – Year 12 -
Chester Hill High School
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