Hi, I’m
Maulik Shrestha
Adelaide,SA
Summary
Enthusiastic and graduate with a hospitality management degree. Always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Customer-oriented team member with a strong background in customer relations. Seamlessly provides check-in and check-out processes and assists guests in a friendly, courteous manner. Committed to leaving a great, lasting impression.
Overview
1
year of professional experience
Work History
Mantra Hindmarsh Square
Night Auditor
07.2023 - Current
Job overview
- Completed a nightly audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- I oversaw nightly auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at the front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
- Handled all duties and tasks for the night manager and concierge during busy periods to maintain front desk efficiency.
TRYP Hotel
Night Auditor
02.2023 - 05.2023
Job overview
- Checking guests in and out of the hotel
- Summarizing each night's operations and listing any follow-up tasks for management.
- keeping hotel financial records in order.
- Prepare daily reports and summary cash balances.
- Following end-of-day procedures
Stamford Plaza HotelAdelaide, SA
Food and Beverage Attendant
2022.08 - 2023.03 (7 months)
Job overview
- Greeted and seated guests to provide friendly and welcoming experience.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted with bussing tables and cleaning up spills.
- Provided attentive service and proactively assessed guest needs.
Education
Torrens University AustraliaAdelaide, SA
Master in International Hospitality from Hotel Management
08.2024
Skills
- Strong interpersonal skills
- Proficient in MS Office and PMS software
- Verbal and written communication skills
- Detail-oriented and strong organizational skills
Languages
English
Full Professional
References
Mr. Jasraj Singh
Duty Manager, Mantra Hindmarsh Square
Email: Jasrajsingh46@yahoo.com
No: 0406 116 983
Mr. Saroj Maharjan
Night Duty Manager, TRYP by Wyndham
Email: mhrz.saroj2013@gmail.com
No: 0421 135 966
Timeline
Night Auditor
Mantra Hindmarsh Square
07.2023 - Current
Night Auditor
TRYP Hotel
02.2023 - 05.2023
Food and Beverage Attendant
Stamford Plaza Hotel
2022.08 - 2023.03 (7 months)
Torrens University Australia
Master in International Hospitality from Hotel Management
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