Maunish Desai
Cranbourne East,VIC
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
16
16
years of professional experience
Work History
Store Manager
Self-employed At United Warragul
04.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Floor Manager
Stairform Pty Ltd
01.2008 - 02.2023
- Managed team of [Number] employees to maintain smooth-running operations of shop floor.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Education
Diploma - Boilermaker
Holmesglen Institute
Moorabbin, VIC06.2009
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Team Leadership
- Team leadership and coaching
- Cash Management
- POS Systems
- Recruitment and hiring
- Supply Ordering
- Documentation And Reporting
Timeline
Store Manager
Self-employed At United Warragul
04.2021 - Current
Floor Manager
Stairform Pty Ltd
01.2008 - 02.2023
Diploma - Boilermaker
Holmesglen Institute
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