Summary
Overview
Work History
Education
Skills
Certification
Sausage & Salami production
Timeline
Generic

Rod Forsythe

Kulnura,NSW

Summary

Proven leader in hospitality management, adept at fostering guest satisfaction and streamlining operations for efficiency at Kentcade. Skilled in negotiation and teamwork, significantly enhancing eco-friendly practices and guest experiences. Expertise in financial reporting and problem-solving, ensuring compliance and operational excellence.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Resort Manager

Kentcade
10.2009 - 11.2022
  • Championed sustainable practices throughout resort operations to minimize environmental impact and enhance eco-friendly reputation.
  • Enhanced guest satisfaction by implementing personalized services and addressing individual needs.
  • Negotiated contracts with suppliers effectively, securing competitive pricing on products and services required for resort operations.
  • Fostered a team-oriented work culture that emphasized open communication channels amongst all staff members involved in service delivery processes.
  • Ensured compliance with industry regulations governing safety, hygiene, environmental sustainability practices at the resort facilities.
  • Streamlined resort operations for increased efficiency and improved guest experiences.
  • Organized events and functions at the resort, promoting positive brand image within the local community.
  • Introduced innovative dining concepts that catered to diverse preferences while maintaining quality standards.
  • Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.

Installation Technician

Foxtel
07.2004 - 10.2009
  • Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.

Education

No Degree - Engineering Mechanics

Ballymena Tech
N Ireland U K
07.1980

Skills

  • Guest satisfaction
  • Financial reports
  • Maintenance
  • Property Maintenance
  • Hospitality Management
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Front Desk Operations

Certification

  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • Alcohol Seller/Server License – Varies by state/locality.

Sausage & Salami production

Always loved Italian food so taught myself the art of curing meats and producing famous styles of sausages 

Timeline

Resort Manager

Kentcade
10.2009 - 11.2022

Installation Technician

Foxtel
07.2004 - 10.2009

No Degree - Engineering Mechanics

Ballymena Tech

Similar Profiles

CREATE PROFILE
Rod Forsythe