Maurice Eade
Albury,NSW
Summary
Looking to become a valued member of a team in the hospitality sector. Was a gaming supervisor at a major club for more than a decade, supervising and training junior staff. Worked in counting room processing cash from gaming machines and POS tills.
Overview
34
34
years of professional experience
Work History
Order Selector
Primary Connect
07.2022 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Checked inventory and selected products from specific locations based upon availability.
- Minimized damaged items through careful handling of fragile products while selecting orders.
Gaming Supervisor
Commercial Club Albury
08.1996 - 05.2022
- Ensured legal compliance by maintaining accurate records of all transactions, incidents, and surveillance observations.
- Consistently met or exceeded departmental goals through effective leadership skills combined with a focus on continuous improvement.
- Improved team performance by conducting regular training sessions on gaming rules, procedures, and customer service techniques.
- Monitored gaming floor activities for compliance, ensuring a safe and secure environment for patrons and employees.
- Enhanced customer satisfaction by efficiently resolving disputes and providing exceptional guest service.
- Recorded specifics of machine malfunctions for delegation to maintenance and repair personnel.
- Reset and refilled machines following major payouts.
- Trained, supervised and evaluated workers.
- Performed minor repairs or made adjustments to slot machines, resolving machine tilts and coin jams.
- Answered patron queries about machine functions, table parameters and other gambling floor items.
- Enforced safety rules and removed safety hazards while monitoring gaming floors.
- Performed paperwork required for monetary transactions.
Serviceman
Royal Australian Navy
06.1990 - 06.1994
- Performed thorough diagnostics on malfunctioning equipment, identifying root causes and executing timely repairs.
- Operated hand and power tools, equipment, and instrumentation according to guidelines.
- Enhanced team efficiency by streamlining maintenance procedures and implementing a preventive maintenance schedule.
- Reduced equipment downtime through diligent repair work and prompt response to service requests.
- Contributed to mission success by maintaining high readiness levels for all assigned equipment and systems.
- Inspected and evaluated systems for operational status, repair needs and maintenance requirements.
Education
Certificate IV - Hospitality Management
Online
Higher School Certificate -
Albury North High School
Albury, NSW1988
Skills
- Heavy Lifting
- Workplace Safety
- Quick learning
- Accurate and reliable data transfer
- Polite, friendly, courteous and helpful
- Excellent cash handling skills
- Excellent Tab and keno operations
- Proficient in fixing minor faults in gaming machines
- RSA and RCG are still up to date
Timeline
Order Selector
Primary Connect
07.2022 - Current
Gaming Supervisor
Commercial Club Albury
08.1996 - 05.2022
Serviceman
Royal Australian Navy
06.1990 - 06.1994
Certificate IV - Hospitality Management
Online
Higher School Certificate -
Albury North High School
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