Mauro Dinelli
COOLBINIA,WA
Summary
Dynamic sales professional with a proven track record at Vittoria Coffee, adept in relationship building and sales strategy development. Excelled in expanding revenue streams and enhancing customer engagement through effective negotiation and active listening. Achieved significant sales growth by leveraging in-depth product knowledge and interpersonal communication skills.
Overview
23
23
years of professional experience
Work History
Salesperson
Espresso Works
07.2016 - 12.2024
Conducted road, phone, and showroom sales.
Maintained and organized showroom displays for optimal visual appeal.
Salesperson
Brunnings
02.2009 - 02.2016
Handled Bunnings orders, ensuring timely restocking and efficient inventory management.
Participated in refit operations at multiple Bunnings locations across WA.
Gained comprehensive experience with the Bunnings ordering system.
Key Account Manager
Vittoria Coffee
06.2005 - 06.2007
Coordinated inventory control for various retail outlets, both large and small.
Spearheaded initiatives to optimize revenue growth through targeted sales for key accounts.
Represent Victoria coffee as a key speaker.
New business and value added selling development..
Key Account Manager
Caffe Landucci
02.2002 - 06.2007
Expanded revenue streams through targeted sales strategies.
Participated actively in both domestic and international trade exhibitions.
Served as the company's spokesperson through TV appearances.
Education
Year 12TEA -
Trinity College
East Perth WASkills
- Customer care
- Relationship building
- Customer engagement
- Networking
- Sales process
- Sales strategy development
- Active listening
- Sales management
- Negotiation
- Sales presentations
- Product description
- Complaint handling
- Relationship selling
- Business development
- Up-selling
- Needs analysis
- Sales pipeline management
- Territory management
- Brand storytelling
- Profit generation
- Sales demonstration
- Sales analytics
- Deal negotiation
- Follow-up communications
- Customer relations
- Client service
- Product and service knowledge
- Interpersonal communication skills
- Product and service sales
- Sales expertise
- Customer needs assessment
- Time management
- Sales development
- Sales closing
- Complex Problem-solving
- Upselling and cross selling
- Customer retention
- Strategic planning
- Performance improvement
- Product promotions
- Network development
- Records management
- Sales consultation
- Product merchandising
- Performance tracking
- Sales forecasting
- Client account management
Timeline
Salesperson
Espresso Works
07.2016 - 12.2024
Salesperson
Brunnings
02.2009 - 02.2016
Key Account Manager
Vittoria Coffee
06.2005 - 06.2007
Key Account Manager
Caffe Landucci
02.2002 - 06.2007
Year 12TEA -
Trinity College
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