Mauro Zorzutti
Melbourne
Summary
Competent Telecommunications Technician bringing 15 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
29
29
years of professional experience
Work History
Telecommunications Technician
Self-employeed
08.2008 - Current
- Diagnosed and resolved complex integrated customer issues for implementation.
- Coordinated installation of new users and relocations of existing users.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Provided training to customers to enhance use and understanding of network systems.
- Installed wiring, cabling and networking hardware on customer premises.
- Performed quality assurance on systems to confirm optimal performance.
Store Team Member
SCA. Australasia Hygiene
12.1995 - 08.2008
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Developed strong rapport with customers and created positive impression of business.
Education
Automotive Engineer - Motor Mechanic
Wangaratta TAFE
Wangaratta, VIC12.1989
Skills
- Installation and maintenance
- Configuring equipment
- System Repair
- Troubleshooting and repair
- Troubleshooting and resolution
Timeline
Telecommunications Technician
Self-employeed
08.2008 - Current
Store Team Member
SCA. Australasia Hygiene
12.1995 - 08.2008
Automotive Engineer - Motor Mechanic
Wangaratta TAFE
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