Mausam GAUTAM
STRATHFILED,NSW
Summary
I process extensive experience in car park management. Conducting thorough inspections of parking bays to identify and address any issues. Doing the routine maintenance of car park to ensure cleanliness and organization. Proactive identification and removal of hazardous materials, ensuring a safe environment for customers. Collaborating with technicians to initiate repairs and maintenance tasks. Pay attention to customers concerns and respond thoughtfully.
Overview
7
7
years of professional experience
Work History
Car Park Manager
Wilson Car Park
01.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving conflicts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Improved customer satisfaction by efficiently directing vehicles to available parking spaces and providing clear guidance.
Customer Service
Kirribilli Club
02.2018 - 12.2023
- Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cleaning Supervisor
Springmount Services
03.2020 - 02.2022
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Education
Bachelor - Information Technology
Charles Sturt University
Sydney, NSW11-2023
Skills
- Facility maintenance
- Problem-solving abilities
- Strong work ethic
- Staff training and development
- Active listening
- Multitasking and organization
Timeline
Car Park Manager
Wilson Car Park
01.2024 - Current
Cleaning Supervisor
Springmount Services
03.2020 - 02.2022
Customer Service
Kirribilli Club
02.2018 - 12.2023
Bachelor - Information Technology
Charles Sturt University
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