MAWADDATUL NASUTION

• Process accounts payable and receivable, invoicing, payroll and bank reconciliations in Xero across all operations, following up outstanding payments and account discrepancies.
• Prepare quarterly BAS and tax documentation with the external accountant, meeting all lodgment deadlines.
• Delivered tuckshop services under contract to private school until 2025, managing ordering, food safety compliance, and reporting.
• Negotiated with suppliers across all operations, enhancing profit margin through strategic partnerships.
• Serve hundreds of customers per week face to face, by phone and in writing; communicate with suppliers, customers and service providers about invoices and payments.
• Follow food safety, halal and WHS requirements and keep compliance records up to date.
• Managed operations of private school tuckshop, overseeing food production, takeaway services, and compliance with food safety standards.

Processed and verified 400+ simple and complex multi-page subcontractor invoices per month in AS400, including complex waste invoices, checking waste tracking certificates and supporting documents against waste regulations, EPA permit requirements, contract terms, and government, client and company policy.

• Managed invoicing for 7 clients and 25+ contractors, reconciling invoices against client data and preparing detailed monthly reports.
• Detected discrepancies, errors and missing documentation ahead of month-end close and resolved them with subcontractors so billing was accurate and on time.
• Contacted subcontractors via phone and email to confirm completed work and clarify account details, ensuring timely resolution of billing issues.
• Trained new employees to process invoices in AS400 and check that supporting documents met government and company standards.
• Organised documentation for client audits and maintained accurate filing of compliance records, permits, and site documentation to support compliance efforts.
• Worked alongside self-employment from 11/2020

• Managed office administration tasks, including filing, document archiving, and client record keeping, to support efficient office operations.
• Resolved billing issues with subcontractors, confirming completed work and clarifying account details to maintain accurate financial records.
• Processed and verified subcontractor invoices in AS400, ensuring compliance with government, client, and company policy by checking waste tracking certificates and supporting documents.

• Cleared cheques and accurately entered dollar amounts into system, ensuring timely processing of transactions.

• Managed media relations and events, addressed customer and VIP inquiries, wrote press releases and public statements, and organized press conferences and promotional activities to enhance brand visibility.
• Managed media relations for Best Western ASEAN International Hotel brand communications.
• Drafted press releases for hotel promotions, openings, and guest events.
• Coordinated public relations campaigns across ASEAN hospitality markets.

• Coordinated school communications with parents, media, and community partners, enhancing outreach effectiveness through targeted press releases and announcements.
• Managed public relations for educational programs at Perguruan Seri Langkat.
• Drafted press releases for school announcements and community events.
• Coordinated parent communication through formal letters and meeting updates.

• Supported media relations, event coordination and communications for the Hilton Asia Pacific branding project.