Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Certification
Languages
Timeline
Generic

Max Brandjes

East-Brunswick,Vic

Summary

Hardworking and highly motivated individual, with experience in several industries. My interpersonal skills are characterized by approachability, empathy, and dedication. I approach work with a positive attitude and a proactive energy. I have a solid foundation in customer service, general labour, logistics and shed-work, with several years working in hospitality, tourism, call centres, warehouse and farm (shed), delivery.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Warehouse Worker /Package Delivery Driver

DHL
Amsterdam, Noord-Holland
06.2023 - 11.2024
  • Verified accuracy of incoming shipments against purchase orders.
  • Organized warehouse space for efficient storage of products.
  • Assembled orders according to customer requests.
  • Inspected incoming shipments for damage or discrepancies.
  • Investigated any reported problems regarding shipping errors or damages.
  • Operated scanners, computers, and other equipment to track orders.

Dehander / Banana Packing

Mackays Group
Tully, QLD
02.2024 - 07.2024
  • Inspected product quality prior to packaging.
  • Worked closely with other team members to ensure efficient workflow processes.
  • Stacked boxes of cut bananas onto pallets for transport or storage purposes.
  • Maintained a clean and safe working environment at all times.
  • Monitored inventory levels of supplies needed for cutting operations.
  • Maintained accurate inventory records of incoming and outgoing shipments of products and materials for the shed building process.
  • Cleaned and organized the warehouse on a daily basis, including sweeping floors and wiping down surfaces.

HEINEKEN AMBASSADOR/SUPERVISOR

The Heineken Experience
Amsterdam, Noord-Holland
04.2019 - 06.2023
  • Supervisor/Tour Employee - I managed day-to-day operations and supervised other employees to ensure operations ran efficiently.
  • I worked at events operating as a bartender, a host, and a waiter.
  • I entertained and educated the museum's visitors with stories about Heineken's legacies and history.
  • Organized and coordinated high-level diplomatic visits and delegations.
  • Represented the Ambassador in a professional manner at all times.
  • Greeted and welcomed international dignitaries to events, meetings and conferences.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.

CALL CENTRE TEAM LEADER

Direct Result
Amsterdam, Noord-Holland
02.2017 - 05.2019
  • I directed and managed both small and large groups in completing assigned tasks, focusing on enhancing productivity and efficiency.
  • I was in charge of recruiting new employees and conducting job interviews.
  • Conducted regular one-on-one meetings with team members to discuss performance goals and objectives.
  • Reviewed individual employee files regularly to ensure accuracy of documentation.
  • Provided training and orientation sessions for new employees on the call center's systems and procedures.
  • Resolved escalated customer issues in a timely manner, utilizing problem solving skills to provide solutions that satisfied customers' needs.

Lunch Chef/Kitchen Staff Member

Restaurant de Engelbewaarder
Amsterdam, Noord-Holland
01.2012 - 01.2019
  • Maintained cleanliness and organization of kitchen equipment and utensils.
  • Kept records related to purchasing, sales, waste management.
  • Inspected presentation of dishes before they are served to customers.
  • Monitored stock levels of ingredients used in daily preparation of meals.
  • Stored food properly to maintain its freshness and prevent spoilage.
  • Provided guidance to junior chefs in order to ensure quality standards are met.

Logistics Team Member

Albert Heijn
Amsterdam, Noord-Holland
01.2009 - 01.2012
  • Performed regular cycle counts to ensure accurate inventory management.
  • Coordinated with warehouse personnel to ensure timely delivery of goods.
  • Ensured proper storage of materials according to company regulations.
  • Provided customer service support by responding to inquiries regarding shipment statuses or other logistics related issues.
  • Loaded and unloaded cargo from trucks using forklift equipment safely and efficiently.

Education

BACHELOR PUBLIC GOVERNANCE AND MANAGEMENT -

Vrije Universiteit Amsterdam
01.2020

BACHELOR OF POLITICAL SCIENCE -

University of Amsterdam
01.2018

SECONDARY SCHOOL -

Montessori Lyceum
01.2014

LOGISTICS EMPLOYEE -

Albert Heijn
01.2012

Skills

  • Worksite safety
  • Equipment Cleaning
  • Product Inspection
  • Hand-Eye Coordination
  • Team-oriented and dependable
  • Quality control optimization
  • Call Monitoring
  • Training Coordination
  • Training delivery
  • Staff Motivation
  • Adaptability
  • Upselling strategies

Personal Information

Nationality: Dutch

Languages

  • Dutch, Fluent
  • English, Fluent
  • German, Intermediate
  • French, Intermediate

Certification

  • Drivers license
  • White card
  • Yellow card
  • RSA
  • Food and Safety

Languages

English
Native/ Bilingual
Dutch
Native/ Bilingual
German
Professional
French
Limited

Timeline

Dehander / Banana Packing

Mackays Group
02.2024 - 07.2024

Warehouse Worker /Package Delivery Driver

DHL
06.2023 - 11.2024

HEINEKEN AMBASSADOR/SUPERVISOR

The Heineken Experience
04.2019 - 06.2023

CALL CENTRE TEAM LEADER

Direct Result
02.2017 - 05.2019

Lunch Chef/Kitchen Staff Member

Restaurant de Engelbewaarder
01.2012 - 01.2019

Logistics Team Member

Albert Heijn
01.2009 - 01.2012

BACHELOR PUBLIC GOVERNANCE AND MANAGEMENT -

Vrije Universiteit Amsterdam

BACHELOR OF POLITICAL SCIENCE -

University of Amsterdam

SECONDARY SCHOOL -

Montessori Lyceum

LOGISTICS EMPLOYEE -

Albert Heijn

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Max Brandjes