Max Burnett
Bentleigh
Summary
Compassionate individual with enthusiasm and care for the work being done. Experienced in sales, teaching skills and merchandising. Works well in all dynamics, groups, independent and leadership positions. Takes time with customers and ensures positive experiences, creating fans and a community.
Overview
5
5
years of professional experience
Work History
Telecommunications Sales Representative
JB Mobile - Telstra
06.2023 - 02.2025
- Handled sensitive customer information with caution and proper procedure to ensure safety of customers.
- Dealt with instances of attempted fraud and managed them appropriately.
- Addressed customers in vulnerable circumstances and developed the best outcome to accommodate their needs.
- Managed contracts, legal terminology and accounts with sensitivity to ensure legitimacy of transactions.
Sales Assistant
JB Hi-Fi
09.2022 - 02.2025
- Delivered customer care to a high degree, with enthusiasm, understanding and a tailored approach to each individual.
- Handled customer and business transactions, utilising skills including negotiable pricing structures, bundling, and upselling.
- Managed stock and inventory, including merchandising to make stock more attractive and accessible to customers.
Delicatessen Assistant
Woolworths Group
10.2019 - 03.2022
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Utilised machinery to move and manage stock, following proper precaution and safety standards.
Education
Bachelor of Screen Production -
Swinburne University of Technology
Melbourne, VIC01-2028
Skills
- Upselling strategies
- Teamwork and collaboration
- Customer service
- Product knowledge
- Stock replenishment
- Regulatory compliance
Timeline
Telecommunications Sales Representative
JB Mobile - Telstra
06.2023 - 02.2025
Sales Assistant
JB Hi-Fi
09.2022 - 02.2025
Delicatessen Assistant
Woolworths Group
10.2019 - 03.2022
Bachelor of Screen Production -
Swinburne University of Technology
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