Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Max Dignam

St Kilda,VIC

Summary

With over 4 years of research agency experience in both qualitative & quantitative methodologies, I have worked across accounts that span a wide variety of industries including pharmaceuticals & skincare, FMCG, Petcare & retail. With a passion for technology and a growing focus in the qualitative space, I am always looking for ways to embrace change and evolve traditional research practices to help meet a client's needs & keep the “why?” behind consumer behaviour at the forefront of research.

Overview

5
5
years of professional experience

Work History

Senior Consultant

T Garage Strategy & Research
07.2023 - Current
  • Coordinated and oversaw development of a client led consumer immersion program using a bespoke solution
  • Managing more complicated multi-stage projects that use a variety of methodologies, approaches and technology; including the latest in eye-tracking technology

Consultant

T Garage Strategy & Research
07.2022 - 07.2023
  • Leading one of the larger company accounts and liaising directly with clients
  • Overseeing & managing more robust projects from brief to debrief
  • Blending quantitative and qualitative practices in each project I was involved with
  • Collaborating on the Thought Leadership piece CultureCast, which delved into cultural shifts that were impacting organisations and society

Senior Account Executive

T Garage Research & Strategy
07.2021 - 07.2022
  • Lead smaller adhoc projects
  • Platform expertise led to me becoming the go-to expert for our internal survey platform - training both junior and senior staff alike
  • Involvement in larger projects including qualitative focus groups, IDI's & online forums along with quantitative brand health trackers, concept tests & category U&A's

Account Executive

T Garage Strategy & Research
06.2020 - 07.2021
  • See both quantitative and qualitative projects from initial briefs through to report delivery & client debriefs.
  • Focus on understanding the internal survey scripting platform
  • Solving client needs through quick and effective solutions

Junior Account Executive

T Garage Strategy & Research
10.2019 - 05.2020
  • Exploring and understanding the research industry and it's role within client organisations
  • Work across key accounts and projects to develop a strong foundation across all research methodologies and practices

Recruitment Assistant

Focus People - Market Research Recruitment
08.2019 - 10.2019
  • Managing multiple projects simultaneously to meet fast turnaround deadlines
  • Analysing survey responses & screening participants for client led research projects (i.e. focus groups & in-depth interviews)
  • Periodically participating in focus groups to get a first-hand understanding of the consumer research process

Education

Bachelor of Business - International Business

RMIT University
Melbourne, VIC
10.2019

Skills

  • Drawing strategic Insights
  • Quantitative & Qualitative Methodologies Expertise
  • Teamwork Mindset
  • Project Management
  • Client Relationship Strengthening
  • Cross-team Collaboration

Accomplishments

Recipient of a 2023 Young Researcher of the Year Contender Award

Timeline

Senior Consultant

T Garage Strategy & Research
07.2023 - Current

Consultant

T Garage Strategy & Research
07.2022 - 07.2023

Senior Account Executive

T Garage Research & Strategy
07.2021 - 07.2022

Account Executive

T Garage Strategy & Research
06.2020 - 07.2021

Junior Account Executive

T Garage Strategy & Research
10.2019 - 05.2020

Recruitment Assistant

Focus People - Market Research Recruitment
08.2019 - 10.2019

Bachelor of Business - International Business

RMIT University
Max Dignam