Experienced & motivated leader who leads by example, has a passion for retailing and developing teams. Ability to lead and inspire large teams, proven track record at delivering results & KPIs.
Overview
5
5
years of professional experience
Work History
Operations Manager
Bretts Trade
10.2023 - 03.2024
Safety & training plans for team on site
Reduced wage costs while delivering
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed strong relationships with customers, resulting in increased GP% and improved service quality.
Commercial & Building Materials Coordinator
Bunnings Warehouse
11.2020 - 10.2023
Responsible for supporting store operations, customer best experience & store KPI's
Team of 40-50, monthly wage budgets approx $140,000.
Developing and implementing monthly/quarterly safety campaigns
Line manager for in-store trade account managers (Trade specialists)
Commercial sales targets & merchandising Team training, rostering & implementation of store culture plan
Visual merchandising, safety & admin compliance
Assistant Store Manager
Bunnings Warehouse
12.2018 - 11.2020
Responsible for supporting store operations and assisting with leading department teams.
Visual merchandising, safety & admin compliance
Responsible for In-home & Building Materials rostering, team training etc