Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAX HALTON

Woree,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Gym Manager

Anytime Fitness
08.2023 - 02.2024
  • Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
  • Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Cultivated positive relationships with vendors to secure high-quality equipment at competitive prices.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
  • Coordinated special events such as member appreciation days or charity fundraisers that increased community involvement while promoting brand awareness.
  • Reported issues to higher management with great detail.
  • Increased gym membership retention by implementing personalized fitness programs and regular progress check ins.
  • Implemented safety protocols to reduce incidents of injury among staff and members during workouts or classes.
  • Generated leads through sales promotions and word-of-mouth.
  • Reviewed stock counts and ordered items to control inventory.
  • Strengthened communication skills through regular interactions with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.

Fitness Coach

Genesis Fitness Club
08.2022 - 07.2023
  • Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being
  • Oversaw fitness areas with practiced eye for safety or training issues
  • Modified workout plans according to fitness levels and medical considerations
  • Provided coaching about healthy lifestyle strategies
  • Created individualized exercise, nutrition and strength and conditioning programs to facilitate weight loss and encourage healthy lifestyle
  • Improved class participation by developing programs to meet needs relevant to age and activity levels
  • Collaborated with clients to identify potential barriers to achieving fitness goals
  • Helped clients reach fitness objectives by providing encouragement and motivation
  • Monitored and tracked clients' progress and adjusted instructions to attain successful outcomes
  • Stayed current with CPR and first aid certification to provide emergency response in case of injury
  • Cultivated positive relationships with participants by interacting with group during fitness classes
  • Designed innovative fitness plans to keep clients engaged
  • Kept accurate and updated client records to track progress and provide follow-up.

Sales Executive

Genesis Fitness Club
05.2022 - 07.2023
  • Execute and create personalized experiences with customers
  • Point of reference for clients' personal needs and personal goals using rapport building and sales techniques
  • Assistant Management reports, KPI's, budget management and stock control
  • Diary and calendar management
  • Lead generation and follow up
  • Referral generation
  • Script practice/role play experience
  • Business outreach experience
  • Overcoming objections
  • Customer complaint handling
  • Appointment scheduling/follow ups
  • Daily paperwork and acquisition goals/records
  • Weekly and monthly reports
  • Email and fax duties
  • Banking and budget records
  • Cash handling Telemarketing and Tele sales
  • Cold calling prospected leads
  • Data entry, Creative, driven and inspired by evolving trends
  • Excellent communication and interpersonal skills with all age demography
  • Professional manner ensuring personal style and look to accommodate to each family or individual
  • Self-motivated to achieve and work autonomously
  • Achieve sales budgets whilst producing excellent customer service and relations
  • Operating safety inspections throughout gym environments
  • Offer technical solutions to health and physical wellbeing
  • Advise on different products to achieve desired outcome of client's needs
  • Assist with working with children and ensuring safety and pleasant experience throughout gym
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services
  • Increased overall revenue by over 500 member sales through effective salesmanship and great negotiation skills

New Car Sales Consultant

Trinity Ford Cairns
12.2020 - 05.2022


  • Completed registration paperwork and sales documentation
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Collaborated with marketing team to develop effective promotional campaigns that attracted new customers to the dealership.
  • Met customers on lot and in showroom to discuss available vehicles and options
  • Prepared purchased vehicles and completed final delivery checks
  • Located desired vehicles at auctions and other dealerships
  • Negotiated vehicle prices and secure financing for customers
  • Demonstrated vehicles and features, and conduct test drives
  • Outlined sales, warranty, and service procedures
  • Offered comprehensive knowledge of vehicle operations and brand features
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory
  • Located merchandise across various stores to address customer needs.
  • Brought average of $80,000 in monthly sales
  • Closing Ratio of 70%

Sales Executive

Genesis Fitness Club
08.2018 - 12.2020
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits
  • Established and maintained positive relationships with vendors to determine product availability and quality
  • Developed sales strategy based on research of consumer buying trends and market conditions
  • Analyzed past sales data and team performance to develop realistic sales goals
  • Created and implemented successful sales campaigns to drive leads and increase sales
  • Directed sales support staff in administrative tasks to help sales reps’ close deals
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales
  • Developed and implemented account management plans to establish customer satisfaction
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Listened to customer needs and desires to identify and recommend optimal products
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Certificate IV: Health And Fitness - Personal Training

Fit College Australia
Cairns, QLD
08.2022

CPR Certificate: Health And Fitness -

Fit College
Cairns, QLD
08.2022

Full Vaccination History - Health

Queensland Health
Cairns, QLD
01.2022

QLD Certificate III: Health And Fitness -

Fit College
Cairns, QLD
01.2022

High School Diploma -

Redlynch State College
Redlynch, QLD
11.2017

Skills

  • Customer Relationship Management
  • Contract Negotiation and Closing Tactics
  • B2B Sales
  • Operations Oversight
  • Time Management
  • Sales and Marketing
  • Lead Prospecting
  • Wellness Coaching

Timeline

Gym Manager

Anytime Fitness
08.2023 - 02.2024

Fitness Coach

Genesis Fitness Club
08.2022 - 07.2023

Sales Executive

Genesis Fitness Club
05.2022 - 07.2023

New Car Sales Consultant

Trinity Ford Cairns
12.2020 - 05.2022

Sales Executive

Genesis Fitness Club
08.2018 - 12.2020

Certificate IV: Health And Fitness - Personal Training

Fit College Australia

CPR Certificate: Health And Fitness -

Fit College

Full Vaccination History - Health

Queensland Health

QLD Certificate III: Health And Fitness -

Fit College

High School Diploma -

Redlynch State College
MAX HALTON