Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Max Hanegraaf

Woodend

Summary

Dynamic and reliable professional with a strong background in customer service from the Charles Dickens Tavern. Proven ability to multitask and foster teamwork while maintaining a welcoming atmosphere. Skilled in POS systems and conflict resolution, ensuring a warm and friendly environment for customers. Possessing knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

the Charles Dickens Tavern
01.2025 - Current
  • Developed knowledge of cocktail recipes and drink preparation techniques.
  • Assisted in maintaining cleanliness and organization of bar area.
  • Gained experience with POS systems for processing orders and payments.
  • Learned customer service skills through effective communication with patrons.
  • Collaborated with team members to create a welcoming atmosphere for guests.

Referee

Sunbury Basketball
03.2024 - 01.2025
  • Enforced game rules and regulations to ensure fair play and athlete safety.
  • Managed on-field conflicts through effective communication and conflict resolution strategies.
  • Provided real-time feedback to athletes, promoting sportsmanship and teamwork.
  • Observed player behavior and assessed penalties to maintain competitive integrity.

Supermarket Worker

Coles Supermarket
01.2022 - 03.2024
  • Assisted customers with product inquiries and service support.
  • Operated cash register, processing transactions efficiently and accurately.
  • Maintained cleanliness and organization of sales floor and storage areas.
  • Stocked shelves with merchandise, ensuring optimal product placement.

Education

Bachelor in Engineering -

Monash Collage
Melbourne
01-2028

High School Diploma -

Sacred Heart Collage
Kyneton, VIC
12-2024

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality

Certification

  • RSA completed 8th of may 2024

Timeline

Bartender

the Charles Dickens Tavern
01.2025 - Current

Referee

Sunbury Basketball
03.2024 - 01.2025

Supermarket Worker

Coles Supermarket
01.2022 - 03.2024

Bachelor in Engineering -

Monash Collage

High School Diploma -

Sacred Heart Collage

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Max Hanegraaf