Max Hanegraaf
Woodend
Summary
Dynamic and reliable professional with a strong background in customer service from the Charles Dickens Tavern. Proven ability to multitask and foster teamwork while maintaining a welcoming atmosphere. Skilled in POS systems and conflict resolution, ensuring a warm and friendly environment for customers. Possessing knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
the Charles Dickens Tavern
01.2025 - Current
- Developed knowledge of cocktail recipes and drink preparation techniques.
- Assisted in maintaining cleanliness and organization of bar area.
- Gained experience with POS systems for processing orders and payments.
- Learned customer service skills through effective communication with patrons.
- Collaborated with team members to create a welcoming atmosphere for guests.
Referee
Sunbury Basketball
03.2024 - 01.2025
- Enforced game rules and regulations to ensure fair play and athlete safety.
- Managed on-field conflicts through effective communication and conflict resolution strategies.
- Provided real-time feedback to athletes, promoting sportsmanship and teamwork.
- Observed player behavior and assessed penalties to maintain competitive integrity.
Supermarket Worker
Coles Supermarket
01.2022 - 03.2024
- Assisted customers with product inquiries and service support.
- Operated cash register, processing transactions efficiently and accurately.
- Maintained cleanliness and organization of sales floor and storage areas.
- Stocked shelves with merchandise, ensuring optimal product placement.
Education
Bachelor in Engineering -
Monash Collage
Melbourne01-2028
High School Diploma -
Sacred Heart Collage
Kyneton, VIC12-2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
Certification
- RSA completed 8th of may 2024
Timeline
Bartender
the Charles Dickens Tavern
01.2025 - Current
Referee
Sunbury Basketball
03.2024 - 01.2025
Supermarket Worker
Coles Supermarket
01.2022 - 03.2024
Bachelor in Engineering -
Monash Collage
High School Diploma -
Sacred Heart Collage