Motivated Monash University student pursuing a Bachelor of Business and Bachelor of Banking and Finance, offering hands-on experience in customer service, retail, and hospitality. Demonstrated ability to excel in fast-paced environments and collaborate effectively within teams. Skilled in customer engagement, problem-solving, and POS systems, committed to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Footy Coach
South Metro Junior Football League
03.2025 - Current
Planned and delivered engaging football training sessions for junior players.
Taught fundamental skills, teamwork, and sportsmanship in line with SMJFL standards.
Managed game-day coaching, player rotations, and communication with parents.
Fostered a positive and inclusive environment to support player development.
Valet Driver
Vicinity Centres
Chadstone
08.2025 - 01.2026
Greeted customers professionally and provided a high standard of customer service.
Safely parked and retrieved a wide range of vehicles in a timely and efficient manner.
Maintained care and attention to detail when handling customer vehicles.
Managed vehicle keys accurately and followed site procedures at all times.
Labourer
Lonsdale Building Group
03.2025 - 08.2025
Assisted with general labouring duties on residential and commercial building sites.
Loaded and unloaded materials, tools, and equipment, ensuring safe handling at all times.
Supported tradespeople with site preparation, clean-up, and basic construction tasks.
Followed instructions from supervisors and worked effectively as part of a team to meet deadlines.
Retail Assistant
Lids (American Sports Retailer)
Chadstone
09.2024 - 03.2025
Assisted customers in finding correct items.
Used POS system to input orders and process payments.
Helped customers find the right fit and style for them.
Handled frequent customer issues.
Working within a multi-level team environment.
Food and Beverage Assistant
JW Marriott Hotel
London, England
01.2024 - 07.2024
Greeted VIP guests, recorded orders and coordinated well-timed deliveries to reduce delays.
Liaised with high wealth individuals and celebrities during special events.
Made myself available for additional shifts - despite being 90mins away - when asked.
Handled routine guest issues and special requests independently.
Used POS system to input orders and process payments.
Generated guest cheques, processed payments and followed proper cash-handling procedures.
Working within a multi-level team environment.
London, England
Football Umpire
South Metro Junior Football League
03.2021 - 09.2023
Official SMJFL registered umpire.
Umpired multiple Aussie rules football matches - often more than 1 on a day.
Regularly assigned to umpire top grade matches.
Consistently put under immense pressure to make quick accurate decisions.
Basketball Coach
Waverley Basketball Association
Melbourne, Australia
04.2022 - 04.2023
Head coach responsible for organising team practices and rosters.
Dealing with players and parents throughout various seasons.
Offered private basketball coaching lessons with multiple students on a weekly basis.
Consistently applied effective, innovative coaching methods to meet and exceed team needs.
Delivered lessons with enthusiasm and positivity to inspire students to consistently achieve goals.
Melbourne, VIC
Worker
McDonald's
Melbourne, Australia
11.2021 - 06.2022
Learnt the processes and procedures of a franchise business.
Worked professionally with customers, team members and management.
Worked and performed under pressure during busy rush hours.
Maintained working areas in a clean and neat fashion.
Melbourne, VIC
Education
Bachelor of Business And Bachelor of Banking And Finance -
Monash University
Melbourne, VIC
12.2023
Bachelor of Business And Bachelor of Banking And Finance -
Monash University
Melbourne
Skills
Calm under pressure
Organised
Effective problem solving
Good time manager
Customer communication
Leader
Team co-ordinator
Driving Licence
Personal Information
Date of Birth: 21/10/2005
Timeline
Valet Driver
Vicinity Centres
08.2025 - 01.2026
Footy Coach
South Metro Junior Football League
03.2025 - Current
Labourer
Lonsdale Building Group
03.2025 - 08.2025
Retail Assistant
Lids (American Sports Retailer)
09.2024 - 03.2025
Food and Beverage Assistant
JW Marriott Hotel
01.2024 - 07.2024
Basketball Coach
Waverley Basketball Association
04.2022 - 04.2023
Worker
McDonald's
11.2021 - 06.2022
Football Umpire
South Metro Junior Football League
03.2021 - 09.2023
Bachelor of Business And Bachelor of Banking And Finance -
Monash University
Bachelor of Business And Bachelor of Banking And Finance -