Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Max McCullough

Brisbane,Queensland

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Customer Service

Supercheap Auto
09.2020 - Current
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.
  • Updated customer service database with new information, address changes and contact details.
  • Coordinated product shipments with correct freight company.
  • Product fitments such as roof-racks, globes, battery's, seat-covers, wipers and more.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Electrical Engineer

Gearlinx
05.2023 - 08.2023
  • Electrical board designs for POE injectors/routers using Altium requiring immense problem solving and thought in placing components correctly and efficiently.
  • 3D designs of router case creations/edits in Inventor and SolidWorks.
  • 3D POE case design creation/edits in Inventor and SolidWorks.
  • 2D designs of router case creations/edits in Inventor and AutoCAD.
  • 2D POE case design creation/edits in Inventor and AutoCAD.

Design Engineer Intern

Digi International Inc
04.2019 - 07.2019
  • Designing electrical board cases in Inventor for manufacturing.
  • Learning design manufacturing challenges and how to overcome.

Computer Science Intern

Accelerated Concepts
03.2017 - 04.2017
  • Basic programming of routers using terminal in Linux and C
  • Packaging products for international shipment

Education

Bachelor of Engineering (Honours) (Mechatronic) - Mechatronic Engineering

University of Queensland
Brisbane, QLD
06.2024

Skills

  • Proficient in Inventor
  • Skilled in Altium
  • Skilled in AutoCAD
  • Skilled in Matlab
  • Skilled in FEA
  • Staff Development and Training
  • Strategic Planning
  • Communication
  • Problem Solving
  • Troubleshooting
  • Financial Reporting
  • Research

Hobbies

I have a high passion for 4wd's and various other cars and have been into cars since I was very young. Both my cars being heavily modified all work done myself, I love going four wheel driving and camping, as well as going on long road trips. I create my own parts for my cars through 3D designing and to make it more unique.

Timeline

Electrical Engineer

Gearlinx
05.2023 - 08.2023

Customer Service

Supercheap Auto
09.2020 - Current

Design Engineer Intern

Digi International Inc
04.2019 - 07.2019

Computer Science Intern

Accelerated Concepts
03.2017 - 04.2017

Bachelor of Engineering (Honours) (Mechatronic) - Mechatronic Engineering

University of Queensland
Max McCullough