Max Vivian
Cairns,QLD
Summary
The last 4 years working in industrial & commercial refrigeration has taught me about different types of customers and their needs. Having to answer to high level senior managers, being put on the spot for answers of repair times daily has built my resilience greatly. With a sometimes stressful work load and long days I’m ready for anything.
Moving to Australia I am keen to get up early, work hard and will be a great addition to any team.
Overview
8
8
years of professional experience
Work History
Refrigeration and Air Conditioning Technician
Industrial Refrigeration Solutions
01.2020 - 01.2024
- Upheld high standards of workmanship when working on sites creating strong relationships with customers leading to transparent communication.
- Optimised system performance by keeping coils clean, detecting leaks, repairing damaged components.
- Troubleshooting a variety of refrigeration units during service calls and installs.
- Working everywhere from schools to restaurants to industrial food factories has given me a broad sense of customer service needs.
Supermarket Customer Service Attendant
Tesco Superstore
10.2018 - 12.2020
- Customer satisfaction by consistently providing prompt and courteous service.
- Trolley collection through sunshine, rain and snow.
- Contributed to a positive work environment.
- Provided support including overtime during peak hours, contributing to smooth operations.
Kitchen Porter
Eden Sandwich’s
05.2016 - 09.2017
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Boosted team efficiency by keeping kitchen areas organised, clean, and properly sanitised.
Education
City And Guilds Refrigeration NVQ
A Levels - Valley Park Sixth Form
Skills
- Customer Service
- Team player
- Adapting to surroundings
- Addressing an issue and finding a solution
- Safety understanding
- High pressure work space management
Timeline
Refrigeration and Air Conditioning Technician
Industrial Refrigeration Solutions
01.2020 - 01.2024
Supermarket Customer Service Attendant
Tesco Superstore
10.2018 - 12.2020
Kitchen Porter
Eden Sandwich’s
05.2016 - 09.2017
City And Guilds Refrigeration NVQ
A Levels - Valley Park Sixth Form
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