Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlie Williams

Leichhardt,NSW

Summary

Compassionate and reliable Student Enrolled Nurse, and AIN with a strong commitment to providing quality patient care. Skilled in assisting patients with activities of daily living, monitoring vital signs, maintaining accurate patient records and maintaining infection control.

Previous experience in customer service and events/technical industries has built excellent communication, teamwork, and adaptability skills suited to fast-paced hospital environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Assistant

Target
Leichhardt
07.2023 - Current
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.
  • Managed customer complaints effectively, offering solutions that exceeded expectations.
  • Demonstrated empathy towards customers during difficult situations while remaining composed under pressure.
  • Handled high call volume while maintaining a professional demeanour and ensuring timely resolutions.

Student Enrolled Nurse (Clinical Placement)

Ramsay Health
St Leonards
08.2025 - 09.2025
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Assisted patients with mobility, hygiene, and nutrition
  • Maintained infection control procedures and safe patient environments.
  • Assisted RN's in daily tasks

FOH Team Member

Grill'd
Leichhardt
07.2022 - 05.2023
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.

Babysitter

Privately Employed
Tweed Heads
10.2019 - 08.2020
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

Diploma of Nursing -

TAFE NSW
NSW
09-2026

High School Certificate -

Sydney Secondary College Blackwattle Bay Campus
Sydney, NSW
11-2024

Skills

  • Patient-centred care and support
  • Communication and interpersonal skills
  • Assistance with ADL's (hygiene, mobility, meals)
  • Infection prevention and control
  • Vital signs monitoring and reporting
  • Teamwork and collaboration
  • Conflict resolution and problem solving
  • Manual handling and safe working practices
  • Confidentiality and professional boundaries

Certification

  • First Aid & CPR (HLTAID011) – 2025
  • Manual Handling Training – 2025
  • National Police Check – 2025
  • Working with Children Check – 2025
  • Immunisation record up to date

Timeline

Student Enrolled Nurse (Clinical Placement)

Ramsay Health
08.2025 - 09.2025

Customer Service Assistant

Target
07.2023 - Current

FOH Team Member

Grill'd
07.2022 - 05.2023

Babysitter

Privately Employed
10.2019 - 08.2020

Diploma of Nursing -

TAFE NSW

High School Certificate -

Sydney Secondary College Blackwattle Bay Campus

Similar Profiles

CREATE PROFILE
Charlie Williams