MAXI MUTO
Marcoola,QLD
Summary
Hardworking and responsible with proven time-management skills in fast-paced environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Honest, flexible and a team player who wants to keep learning and develop new skills.
Overview
13
13
years of professional experience
Work History
Warehouse & Delivery Driver
JFC
Sunshine Coast, QLD
01.2022 - Current
- Verified accuracy of paperwork associated with deliveries prior to leaving the warehouse.
- Ensured that all orders were accurately filled and loaded onto the truck according to customer specifications.
- Monitored inventory levels and restocked shelves as needed.
- Received, sorted and delivered packages to customers in a timely manner.
- Ensured that all warehouse equipment was properly maintained and serviced on a regular basis.
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
- Informed customers about current promotions and discounts.
- Helped customers find specific products, answered questions, and offered product advice.
Chef/Restaurant Waiter
Sushi Train
Gold Coast, QLD
10.2010 - Current
- Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
- Monitored quality, presentation and quantities of plated food across line
- Trained kitchen workers on culinary techniques
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques
- Assessed inventory levels and placed orders to replenish goods before supplies depleted
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality
- Supervised preparation of specialty items and customer requests to verify accuracy in production
- Oversaw hiring, training and development of kitchen employees
- Incorporated customer recommendations and feedback to experiment with new dishes
- Assigned specific duties to employees to maintain productive operation of kitchen and food service
- Managed kitchen staff team and assigned various stages of food production
- Cleaned, sanitized and maintained food storage, preparation and serving areas
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen
- Supervised cooks and kitchen staff, providing direction in preparing specialty items and ethnic cuisine
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs
- Provided exceptional service to high volume of daily customers
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Operated cash register, collected payments and provided accurate change
- Responsible for opening and closing store (including end of day money calculations).
Education
Certificate in Google UX Design
Online10-2023
Bachelor of Business: Management Major -
Griffith University
11.2017
Skills
- Food safety
- Safe food handling
- Menu knowledge
- Portion and cost control
- Waste control
- Verbal and written communication
- Cleaning and sanitizing methods
- Company safety standards
- UX design
- Forklift License
- MR Truck License
- Microsoft office
- JFC warehouse inventory control, FIFO, keep, safety culture and Locate 2 U
- English and Japanese speaker
- Warehouse Safety
- Order Picking
- Delivery Scheduling
- Loading and Unloading
- Heavy Lifting
References
- Takayama (QSM), JFC Brisbane & Sunshine Coast, 29a Brickworks Pl, Rochedale, QLD, 4123
- Nick Mendez (Manager), Sushi Train Treasure Cove, Shop 12, Treasure Cove Cnr Brisbane Rd &, Oxley Dr, Biggera Waters, 4216
- Makoto Inage (Director), Sushi Train Labrador, 4&5/110 Brisbane Rd, Labrador, QLD, 4215, (07) 5500 5181
Timeline
Warehouse & Delivery Driver
JFC
01.2022 - Current
Chef/Restaurant Waiter
Sushi Train
10.2010 - Current
Certificate in Google UX Design
Bachelor of Business: Management Major -
Griffith University
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