Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tulimatala Aulalo

Point Cook

Summary

Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

15
15
years of professional experience

Work History

Courier Assistant

UPS Express
09.2011 - Current
  • Maintained excellent customer satisfaction with prompt and professional service during deliveries.
  • Collaborated with team members for efficient route planning, reducing overall delivery times.
  • Contributed to a safe work environment by adhering to company policies regarding lifting techniques and vehicle operation.
  • Ensured timely deliveries by accurately following established procedures and protocols.
  • Handled fragile items carefully, minimizing breakage rates during transit for increased customer satisfaction.

Dispatch Coordinator

Norfolk Fine Foods
10.2010 - 02.2011
  • Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
  • Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.

Education

Certificate IV - Certificate 4 in Community Services

GENU-Training
Flemington Vic
05-2025

Certificate III - Certificate 3 Individual Support (disability)

GENU-Training
Flemington Vic
06-2024

Skills

  • Delivery scheduling
  • Load securing
  • Customer service
  • Time management
  • Excellent driving skills
  • Attention to detail
  • Team collaboration
  • Attention to confidentiality
  • Decision-making

Languages

English
Full Professional
Samoan
Full Professional

Timeline

Courier Assistant

UPS Express
09.2011 - Current

Dispatch Coordinator

Norfolk Fine Foods
10.2010 - 02.2011

Certificate IV - Certificate 4 in Community Services

GENU-Training

Certificate III - Certificate 3 Individual Support (disability)

GENU-Training

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Tulimatala Aulalo