- High-Intensity Interval Training
- Team Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Maxim Keane
Warrnambool,VIC
Summary
Proven in enhancing service quality and customer satisfaction, I leveraged attention to detail and relationship management at Union Station Hotel to elevate guest experiences. Skilled in cleanliness and customer service, I adeptly handled diverse situations, contributing to a positive and efficient environment. My commitment to excellence is evident in my ability to maintain professional standards under pressure.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Union Station Hotel
12.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanour under pressure while managing challenging situations involving dissatisfied customers.
Community Service Volunteer
Are Able Enterprices
09.2024 - 09.2024
- Supported underprivileged individuals with the distribution of essential supplies, improving their working conditions.
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
Greyhound Attendant
GRV
11.2022 - 12.2023
- Collaborated with team members to improve overall service quality and trainer experience.
- Ensured health and safety of trainers greyhounds.
- Able and Experienced enough to handle others greyhounds with trust from trainers.
Education
No Degree - Youth Care
Warrnambool College
Warrnambool, VICSkills
- Customer service
- Cleanliness
- Service quality
- Food safety awareness
- Attention to detail
- Professional appearance
- Relationship management
- Service prioritization
Accomplishments
- Achieved CERTIFCATION provide first aid, by completing first aid level 2 with accuracy and efficiency.
- Achieved recognition certification, Public speaking by introducing VIC POL to resolve recruitment.
- Achieved junior leadership certification by completing JLC courses with the AAC
Certification
- First Aid Certification
- Cardiopulmonary Resuscitation (CPR)
- Certified junior leader (JLC)
- recognition of effort public speaking (issuing organizations)VIC POL/Industry connection program
Interests
Timeline
Community Service Volunteer
Are Able Enterprices
09.2024 - 09.2024
Restaurant Waiter
Union Station Hotel
12.2023 - Current
Greyhound Attendant
GRV
11.2022 - 12.2023
- First Aid Certification
- Cardiopulmonary Resuscitation (CPR)
- Certified junior leader (JLC)
- recognition of effort public speaking (issuing organizations)VIC POL/Industry connection program
No Degree - Youth Care
Warrnambool College
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