MAXINE BRUCE

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Developing interim and ongoing support plans for each resident in collaboration with residents, allied health, and their nominated support network
• Monitoring programs to ensure care plans are implemented and the level of care provided to all participants is in adherence with the facility policies and procedures and SRS Regulations.
• Building and maintaining strong relationships and connections between residents, families, and other staff members to ensure effective communication and coordination of care
• Chairing team meetings and taking minutes
• Rostering staff for a 24-hour staffed SRS facility as well as MTA, STA and community programs
• Overseeing the Murphy House commercial kitchen and supporting staff to develop menu plans whilst adhering to a designated budget
• Planning and implementation of an activity schedule for permanent residents
• Preparing residential service agreements and conducting condition reports of rooms for new residents
• Proved successful working within tight deadlines and a fast-paced environment.

• Used company software and databases to maintain records of services performed and participant conditions.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Built strong relationships with participants to deliver emotional support and companionship.
• Supported participant care via planning and case management of 30+ programs.
• Creating care plans in accordance with participant NDIS goals
• Writing progress reports for participant plan reviews
• Managing the SASS activity farm, including planning structured activities for the Saturday program and school holiday program.

• Provided exceptional care for individual clients and their families in the home, community as well as personal care requirements.
• Working with individual client to set and achieve personal goals.
• Fantastic time management and organisational skills in planning and delivering care to clients.

· Various reception duties, working individually and as part of a well structured team.
· Undertook COVID-19 training to maintain cleanliness throughout the gym over the period I was employed.

• All About Mii formal wear & Inviting Designs
• Owned and managed a small formal wear business that provided a range of suits, formal dresses, accessories and hand made invitations.
• Sourcing new suppliers, purchasing and pricing new stock.
• Proficient in the use of computer programs such as Xero, Microsoft word, Microsoft excel & PowerPoint and the use of various websites to build non-coded websites.
• Customer service.
• Finance skills: Shop sales, banking, and accounts payable and receivable).
• Visual merchandising.
• Staff management involving interviewing, training, rostering & supervising.
• Implementing KPI's
• Graphic design skills - Creating sales and signage to promote products. as well as a range of hand designed wedding invitations.