Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Maxine Diblasi

Hillside

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

5
5
years of professional experience

Work History

Customer Service Representative/Office Administrator

Alfaparf Milano
01.2024 - Current

Wedding Planner

Karen
06.2023 - 01.2024
  • Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
  • Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
  • Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
  • Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.

Professional Soccer Player

Dean
01.2020 - 11.2023
  • Established positive relationships with coaches and teammates, promoting mutual trust and respect both on and off the field.
  • Developed strong teamwork skills, fostering collaboration and cooperation among teammates on the field.
  • Remained adaptable when faced with changes in game tactics or strategy due to unforeseen events such as injuries or suspensions of key players.
  • Effectively managed time between training, traveling for matches, and personal obligations while maintaining a high level of performance on the field.

Manager) for Kids Birthday Parties

Paul
01.2022 - 04.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

SEDA College
Kensington, VIC
11-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Order processing

Interests

  • Music
  • Adventure Travel
  • Yoga
  • Dancing
  • I enjoy cooking for friends and family gatherings
  • I like trying new recipes and food trends
  • Fashion
  • Playing Sports

Timeline

Customer Service Representative/Office Administrator

Alfaparf Milano
01.2024 - Current

Wedding Planner

Karen
06.2023 - 01.2024

Manager) for Kids Birthday Parties

Paul
01.2022 - 04.2022

Professional Soccer Player

Dean
01.2020 - 11.2023

SEDA College

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Maxine Diblasi