Maxine Sanders
Kalkie,QLD
Summary
Experienced restaurant supervisor with strong team supervision, shift scheduling, and customer service skills. Known for smooth opening and closing routines, cash handling, food safety, and conflict resolution across busy café and restaurant environments.
Overview
17
17
years of professional experience
Work History
Restaurant Supervisor
Miss Pickle 1971
Bundaberg, QLD
07.2026 - Current
- Managed front-of-house operations at Miss Pickle 1971, enhancing guest experience.
- Coordinated shift schedules and staff assignments
- Trained servers on menu items and guest service
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
- Directed and coordinated restaurant staff activities to consistently meet customer service standards.
- Developed work schedules for restaurant personnel, ensuring optimal coverage during peak hours.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Barista/Cashier
Jibba Jabba
Bundaberg, QLD
05.2025 - 07.2026
- Prepared espresso drinks and specialty beverages following Jibba Jabba café standards.
- Operated register and POS system to process customer orders and payments.
- Handled cash drawer and balanced payments during shift.
- Restocked cups, milk, syrups, and supplies throughout service.
- Cleaned counters, equipment, and seating areas to maintain Jibba Jabba presentation.
- Assisted with opening and closing duties for daily café operations.
- Prepared and served hot or cold beverages.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Input orders into point of sale system and handled customer payments.
Hospitality Worker
Cafe 63
Bundaberg, QLD
09.2024 - 05.2025
- Greeted Cafe 63 guests and managed friendly front counter service
- Restocked ingredients, cups, and supplies for daily café operations
- Followed food safety, hygiene, and sanitation procedures
- Served food and drinks to customers in a timely manner.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Welcomed customers to property and offered immediate assistance with needs.
- Assisted guests by promptly responding to questions, requests and concerns.
- Took orders accurately and communicated them to the kitchen staff promptly.
Shop Manager
The Coffee Club
Bundaberg, QLD
11.2023 - 09.2024
- Managed café floor operations at Coffee Club using POS and daily opening routines.
- Supervised team service standards across breakfast, lunch, and takeaway periods.
- Coordinated staff rosters, breaks, and shift handovers for smooth trading.
- Monitored stock levels and ordered supplies through Coffee Club purchasing processes.
- Trained new team members on drinks service, food handling, and café procedures.
- Maintained cleanliness, hygiene, and safety standards throughout front and back areas.
- Conducted regular stock takes to ensure accurate inventory records.
Shift Leader
The Coffee Club
Bundaberg, QLD
01.2018 - 09.2024
- Supervised café floor during shifts at The Coffee Club
- Trained team members on service standards and daily routines
- Opened and closed registers, tills, and shift paperwork
- Adhered to all health code regulations while preparing food items for customers.
Security Manager
RPO Security
Bundaberg, QLD
03.2010 - 10.2017
- Supported site security operations across RPO security client locations.
- Created guard post orders and emergency response procedures.
- Established security policies, procedures, and protocols to protect confidential information.
- Monitored physical access to premises and allowed entry only for authorized personnel.
Education
Kalkadoon High School
Mount Isa, QLD11-1988
Skills
- POS operation
- Shift scheduling
- Cash handling
- Opening procedures
- Food safety
- Team supervision
- Customer service
- Problem solving
- Conflict resolution
- Time management
- Health and safety standards
- Hygiene standards
Timeline
Restaurant Supervisor
Miss Pickle 1971
07.2026 - Current
Barista/Cashier
Jibba Jabba
05.2025 - 07.2026
Hospitality Worker
Cafe 63
09.2024 - 05.2025
Shop Manager
The Coffee Club
11.2023 - 09.2024
Shift Leader
The Coffee Club
01.2018 - 09.2024
Security Manager
RPO Security
03.2010 - 10.2017
Kalkadoon High School