Summary
Overview
Work History
Education
Skills
Gym
Timeline
Maxine Sinnott

Maxine Sinnott

Perth,WA

Summary

Dynamic barber with a proven track record at Davillia, excelling in customer retention and upselling services. Highly motivated self-starter, adept at building rapport and delivering personalized grooming experiences. Known for exceptional communication skills and a commitment to maintaining a hygienic work environment, enhancing client satisfaction and loyalty.

Overview

25
25
years of professional experience

Work History

Barber

Davillia
11.2024 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Consistently received positive performance reviews from guests.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
  • Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
  • Collaborated with other salon professionals to create a positive and welcoming atmosphere for all customers.
  • Implemented an efficient appointment booking system to streamline scheduling processes and enhance overall client experience.
  • Adapted quickly to new hair care trends, keeping shop's services relevant and in demand.
  • Guided clients in selecting hairstyles that complemented their features, boosting confidence with their appearance.
  • Increased shop revenue by promoting and selling hair care products suited to client needs.
  • Fostered positive and productive work environment, contributing to team morale and motivation.
  • Maintained high cleanliness standards in work area, ensuring welcoming environment for clients.
  • Elevated shop reputation with consistent delivery of high-quality haircuts and grooming services.
  • Developed loyal customer base through exceptional service and attention to detail in every cut and shave.
  • Streamlined appointment scheduling process, reducing wait times and improving client flow.
  • Built strong relationships with clients, encouraging repeat visits and word-of-mouth referrals.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Advised clients on how best to care for hair and maintain health between visits.

Sales , Personal Assistant, Events Coordinator

Have A Go News
01.2006 - 04.2009
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.

Barber

Davillia
01.2002 - 01.2006

Bar Tender

Mad Cow Tavern
03.2000 - 06.2000

Promotions - New Products/brands

Chris Condon
02.2000 - 06.2000
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Education

Hairdressing Apprenticeship - Hairdresser/Barber

JT’s Hairstylists, Perth, WA
1995

Completed Year 11 -

Lumen Christi College , Perth, WA
1992

Skills

  • Quick learner
  • Team collaboration
  • Customer safety
  • Verbal communication strength
  • Advanced communication skills
  • Highly motivated self-starter
  • Upselling services

Gym

I enjoy going to the gym, being part of a like minded community, staying fit and healthy

Timeline

Barber - Davillia
11.2024 - Current
Sales , Personal Assistant, Events Coordinator - Have A Go News
01.2006 - 04.2009
Barber - Davillia
01.2002 - 01.2006
Bar Tender - Mad Cow Tavern
03.2000 - 06.2000
Promotions - New Products/brands - Chris Condon
02.2000 - 06.2000
JT’s Hairstylists - Hairdressing Apprenticeship , Hairdresser/Barber
Lumen Christi College - Completed Year 11,
Maxine Sinnott