Maxwell Siddall
Edithvale
Summary
University student that excels in multi-tasking to meet deadlines. Seeks to implement communication and group work skills learned at university to achieve the organisation's goals. Prior experience training employees and not just meeting retail KPI's but excelling above set expectations. Store Assistant possessing sales, organizational and customer service skills. Successful at working with peers, sales personnel and managers. Experienced at following safety standards and processing, monitoring, and reviewing high-volume orders as a warehouse manager.
Overview
6
6
years of professional experience
Work History
Warehouse Forklift Operator
Active Supply Chain Solutions
02.2024 - Current
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Barista
Starbucks
10.2023 - 01.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Warehouse Manager
Premium Brands
12.2022 - 06.2023
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
Store Assistant
Aldi
09.2021 - 12.2022
- Remained calm and composed in tense situations involving angry or upset customers.
- Balanced and organised cash register by handling cash, counting change and storing coupons.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Excelled above set KPIs frequently achieving register scan rates above 1000
- Accurately handled cash exchanges to consistently have till balances of $0.00
Sales Assistant
Aptus Seafood
04.2021 - 07.2021
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Recommended products based on solid understanding of individual customer needs and preferences.
General Warehouse Assistant
Premium Brands
05.2019 - 04.2021
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Manually transported warehouse materials weighing up to 75 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Crew Member
Domino's Australia
06.2018 - 04.2019
- Successfully communicated with all team members to navigate job duties and complete daily tasks
- Mentored new hires, resulting in stronger staff development and increased productivity
Education
Bachelor of Business - Marketing & Management
Monash University
Melbourne, VIC06.2024
High School Diploma -
Mordialloc College
Mordialloc 319511.2020
Skills
- Telephone Etiquette
- Team Oversight
- Excellent Written and Verbal Communication
- Meeting Retail Metrics and Goals
- Strong Communication and Interpersonal Skills
- Comfort with Multi-Tasking in Deadline Driven Environments
Qualifications
- Responsible Service of Alcohol (RSA) (AUS)
- White Card (AUS)
- Working with Children Check (AUS)
- Forklift Certified (AUS)
- International Drivers License
- Manual Drivers License
Accomplishments
- Football team captain
- Elected leader of World Challenge group
References
- Josh Groves (Active Supply Chain Management)
Phone: 0455066558
- David Miceli (Aptus Seafood Management)
Phone: 0426 663 567
- Stuart Skene (Premium Brands Owner)
Phone: 0400 197 524
- Anthony Lennon (Aldi Store Manager)
Phone: 0401 756 118
Timeline
Warehouse Forklift Operator
Active Supply Chain Solutions
02.2024 - Current
Barista
Starbucks
10.2023 - 01.2024
Warehouse Manager
Premium Brands
12.2022 - 06.2023
Store Assistant
Aldi
09.2021 - 12.2022
Sales Assistant
Aptus Seafood
04.2021 - 07.2021
General Warehouse Assistant
Premium Brands
05.2019 - 04.2021
Crew Member
Domino's Australia
06.2018 - 04.2019
Bachelor of Business - Marketing & Management
Monash University
High School Diploma -
Mordialloc College
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