MAXY RYAN
Sunbury,Australia
Summary
Office administration and operational support expert with a proven track record in executive and team coordination. Strong capabilities in calendar management, correspondence handling, and meeting logistics ensure effective communication and accurate documentation. Proficient in managing travel arrangements and preparing reports, leveraging technology to enhance workflow efficiency. Analytical skills drive improved data analysis and organizational performance.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Member Support Consultant (Contract)
LeavePlus
East Melbourne, Victoria
2025.01 - 2025.12
- Provided policy guidance and support to assist members with informed decision-making.
- Assisted members in addressing enquiries about legislation to improve compliance and satisfaction.
- Facilitated collaboration within teams to enhance service delivery processes.
- Demonstrated respect, friendliness, and willingness to help whenever needed.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Delivered tasks successfully within tight deadlines.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Supported team by demonstrating respect and willingness to help.
Virtual Assistant (Contract)
Totally Optimized Projects
Travancore, VIC
2023.01 - 2025.01
- Assisted in providing remote administrative and project support.
- Facilitated client correspondence and coordinated workflow.
- Created presentations, reports, and structured documentation.
- Supported improvements in internal systems to enhance efficiency.
- Compiled detailed reports using MS Office Suite to aid decision-making by superiors.
- Conducted online research for significant projects to ensure informed decisions.
- Oversaw social media accounts to enhance brand visibility.
- Organised and tracked email correspondence, ensuring replies met required timeframes.
- Drafted business correspondence and technical letters.
Executive Assistant to CEO (Contract)
CareChoice
Clayton, Victoria
2022.01 - 2023.01
- Managed executive calendar, communications, and strategic logistics
- Coordinated board meetings and governance documentation
- Maintained confidential records and executive reporting
- Supported cross-department operational alignment
- Managed complex travel arrangements to ensure seamless business trips for executives.
- Conducted detailed market research for enhancement of business strategies.
- Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
- Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
- Screened incoming phone calls and relayed detailed messages.
- Sourced and ordered office supplies within allocated budget.
- Prioritised incoming communications to filter out basic requests and minimise disruptions.
- Drafted contracts and purchase orders for team.
Business Analyst (Contract)
Apex Earthworks
Woodend, Victoria
2020.01 - 2020.08
- Assisted in analysing operational data and documenting processes.
- Supported identification of workflow improvements and presentation of findings.
- Contributed to team efforts in enhancing operational efficiency.
- Performed quality assurance tests to ensure product reliability and efficiency before deployment.
- Participated in regular audits to guarantee compliance with industry regulations.
- Improved client relationships by addressing and managing needs effectively.
- Conducted training sessions for new software implementations, increasing staff productivity levels.
- Simplified complex data into understandable presentations, facilitating better communication amongst teams.
Executive Assistant
GE Capital & Various Corporations
Richmond, Victoria
2002.01 - 2012.01
- Supported senior directors with full executive administration
- Managed complex scheduling, travel, and reporting
- Streamlined administrative processes for operational efficiency
- Managed complex travel arrangements to ensure seamless business trips for executives.
- Delivered high-quality marketing presentations for successful client pitches.
- Filed reports timely to keep executives informed about departmental progress.
- Assisted in decision-making processes by conducting comprehensive research.
Education
Certificate of Higher Education - VCE
Siena Girls College
Camberwell, VIC 1991.02 - 1996.11
Skills
- Office administration and operational support
- Executive and team coordination
- Calendar, inbox, and correspondence management
- Meeting coordination and minute taking
- Customer and stakeholder communication
- Travel and event logistics
- Document preparation and reporting
- Technology proficiency and systems knowledge
- Process improvement and workflow organization
- Data analysis
- Calm under pressure
- Resourcefulness
Certification
- Driver's Licence
- National Employment Police Check
- VIC Employee & Volunteer WWC Check
- COVID-19 Vaccinated
LANGUAGES
Italian
Greek
References
References available upon request.
Timeline
Member Support Consultant (Contract)
LeavePlus
2025.01 - 2025.12
Virtual Assistant (Contract)
Totally Optimized Projects
2023.01 - 2025.01
Executive Assistant to CEO (Contract)
CareChoice
2022.01 - 2023.01
Business Analyst (Contract)
Apex Earthworks
2020.01 - 2020.08
Executive Assistant
GE Capital & Various Corporations
2002.01 - 2012.01
Certificate of Higher Education - VCE
Siena Girls College
1991.02 - 1996.11