Customer-savvy team member accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOH Team Member
The Keys
11.2024 - Current
Clearing tables and maintain a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
Working within a team to run food in an organised and efficient manner
Establish welcoming atmosphere by greeting guests warmly.
Managing Stock Rotation
Opening and closing venue
Retail Worker
Self Employed
11.2024 - 02.2025
Co-run/Manage Pop up second hand clothing store
Manage POS transactions
Sourcing and Managing clothing inventory
Greet customers in a warm fashion to create a welcoming environment and enjoyable shopping experience
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Bar Assistent
Thornbury Bowls Club
11.2024 - 02.2025
Maintained a tidy and organized bar area as well as a clean and aesthetic space for guests in order to maintain an enjoyable atmosphere, and adhere to health and safety regulations.
Mixed and prepared of a variety of drinks for patrons.
Managed Point of Sale transactions accurately and efficiently.
Developed rapport with customers, fostering a welcoming atmosphere and encouraging repeat business.
FOH Team Member
Collingwood Childrens Farm Cafe
04.2024 - 12.2024
Serving and clearing tables in an efficient and timely manner.
Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
Answered customers' questions, recommended items, and recorded order information.
Established welcoming atmosphere by greeting guests warmly
Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
Retail Assistant
Anaconda
01.2024 - 04.2024
Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Customer Service and Kitchen Hand
Ice Cream Social
02.2023 - 04.2024
Welcomed and greeted guests and delivered outstanding customer service.
Served Ice cream, Cakes and Merchandise to customers and operated POS system
Handled payment transactions accurately, balancing the register at the beginning and end of each shift.
worked as a cooperative team member to ensure smooth workflow and positive customer experiences.
Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Independently opened and closed store.
Managed and tracked inventory to ensure optimal stock levels.
Operated and maintained bakery equipment, including ovens and mixers, producing high quality baked goods.
FOH Team Member
Cielo
07.2022 - 11.2022
Handled cash and payment transactions accurately, balancing the register at the beginning and end of each shift.
Answered customers' questions, recommended items, and recorded order information.
Multitasked POS transactions with making and serving beverages and food in order to deliver efficient and positive service to patrons