May Wild
Port Douglas,QLD
Summary
Experienced food service professional with strong background in efficiently managing food and beverage operations. Adept at maintaining high standards of customer service, ensuring satisfaction, and fostering collaborative team environment. Known for flexibility in adapting to changing needs, delivering consistent, reliable results, and excelling in multitasking, communication, and attention to detail.
Overview
24
24
years of professional experience
Work History
Chef
Voyagers Indigenous Tourism Australia
10.2024 - Current
- Managed kitchen operations, ensuring compliance with safety standards.
- Collaborated with team to improve food presentation and quality.
- Executed daily cooking tasks efficiently and independently.
- Adapted recipes to meet dietary requirements of guests.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Resort Cleaner
The Fairys Have Been
06.2023 - Current
- Maintained cleanliness and sanitation in assigned areas, ensuring compliance with health and safety standards.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, to enhance efficiency in daily tasks.
- Developed and implemented effective cleaning schedules to optimize workflow and ensure timely completion of duties.
- Trained new staff on proper cleaning techniques and safety protocols to promote a safe working environment.
- Conducted regular inspections to identify maintenance needs and report issues promptly for resolution.
Fugal Operator
Far Northern Milling
05.2023 - 01.2025
- Operated milling equipment to ensure efficient production flow.
- Monitored product quality and performed routine maintenance on machinery.
- Collaborated with team members to optimize production processes and reduce downtime.
- Trained new operators on safety protocols and operational procedures.
Chef
Haac
06.2024 - 10.2024
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
- Coordinated inventory management to maintain optimal stock levels.
- Prepared diverse Indigenous-inspired dishes with precision and creativity.
- Placed orders to restock items before supplies ran out.
Food and Beverage Attendant
Ironbar
01.2001 - 12.2010
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted in menu planning and food presentation, enhancing overall guest satisfaction.
- Collaborated with kitchen staff to coordinate timely food delivery during peak hours.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Trained new team members on service protocols and company policies for consistency.
- Implemented feedback mechanisms from guests, improving service quality through actionable insights.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Education
Certificate III - Chef
Cairns Tafe
Cairns, QLD2020
Year 12 -
Mossman State High School
Mossman, QLD1999
Skills
- Food safety and sanitation
- Customer service
- Knife skills
- Cooking techniques
- Attention to detail
Timeline
Chef
Voyagers Indigenous Tourism Australia
10.2024 - Current
Chef
Haac
06.2024 - 10.2024
Resort Cleaner
The Fairys Have Been
06.2023 - Current
Fugal Operator
Far Northern Milling
05.2023 - 01.2025
Food and Beverage Attendant
Ironbar
01.2001 - 12.2010
Certificate III - Chef
Cairns Tafe
Year 12 -
Mossman State High School
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