Maya Al Ech
Sydney,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Dina’s Gym
Lebanon
02.2020 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
La Rouche
Sydney, NSW
09.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
SparQling
Sydney, NSW
04.2023 - 07.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Barista
Assembled Ground
Sydney, NSW
07.2023 - 11.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
Waitress Supervisor
Missony Restaurant
Sydney, NSW
07.2023 - 05.2024
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Planned and executed promotions and special events in close collaboration with management.
- Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback surveys collected after each meal service period.
Education
Certificate III - Early Childhood Education
GEI College
Sydney, NSW05.2024
Grade 12 -
Andree Nahar
Lebanon06.2022
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Customer Service
- Food and Beverage Service
- Staff Management
- Greeting and Seating Guests
- Work Schedule Creation
- Cash Handling
- Opening and closing procedures
- Sanitizing understanding
Languages
Arabic
Native or Bilingual
English
Full Professional
Certification
RSA
First aid
Working with children check
Timeline
Barista
Assembled Ground
07.2023 - 11.2023
Waitress Supervisor
Missony Restaurant
07.2023 - 05.2024
Waitress
SparQling
04.2023 - 07.2023
Cashier
La Rouche
09.2022 - 04.2023
Receptionist
Dina’s Gym
02.2020 - 02.2022
Certificate III - Early Childhood Education
GEI College
Grade 12 -
Andree Nahar