MAYA BARAKAT

Throughout my tenure at a startup, I've accumulated a diverse skill set, encompassing:

• Proficiently using Xero for managing payroll, invoicing, and accounts payable.

• Engaging in marketing endeavors by crafting newsletters and overseeing our LinkedIn presence.

• Orchestrating events and conferences, including travel arrangements.

• Acting as a subcommittee company secretary for HR, Security, and Health and Safety.

• Crafting contracts for new hires and overseeing legal documentation.

• Establishing a comprehensive SharePoint wiki outlining company policies with a focus on robust security measures.

• Developing an integrated management system manual and contributing to ISO 27000 audits.

• Holding certifications as a first aid officer and fire warden, overseeing Health and Safety protocols.

• Aiding in the creation of marketing materials and efficiently managing the CEO's schedule, meetings, and minute-taking.

• Spearheading the formulation of company values and facilitating employee discussions in town hall meetings.

• Assisting engineers with antenna orders and budget management.

• Contributing to investor-related tasks and compiling an annual global conference calendar.

• Holding certification as an internal audit officer,

• and managing inspections while facilitating the office relocation process.

• managing AMEX & Paytron accounts.

• Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
• Researched and prepared information for presentations to high-level executives.
• Developed and significantly grew assigned territory's in Australia & NZ within first year.
• Trained sales team and offered resources to sharpen skills and discover opportunities for growth.
• Reviewed operational records and reports to project sales and determine profitability.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Enhanced sales volume through skilled support to both new and inactive customers through PHOCAS.
• Directed and coordinated products, services and sales activities.
• Gained market share in new sales performance through aggressive team training.
• Supported sales team members to drive growth and development.
• Organized all company events and conferences, booking all travel and accommodation

• Create service booking numbers
• Coordination of NDIS booking and verifying funding availability
• Processing orders for equipment hire and trial bookings
• Provide advise and support to customers during the order process
• Liaise with Occupational Therapy staff to ensure all client bookings are attended and completed in a timely manner
• Assist with client queries and complaints, resolving complaints without escalation where possible.

• Effectively managed and negotiated current/new accounts
• Developed and administered new efficient operational processes
• Monitored computer application to Block or monitor website
• Professional and emphatic customer communication skills

• Developed and implemented new policies and procedures which enhanced the operation of the education program
• Managed new client interviews for admission to make new and sucsesful deals
• Collaborated with specialty divisions to improve systems and processes.

• Efficiently managed the communication channels with customers
• Prepared employee attendance reports to assist increasing productivity and lead to higher profits
• Managed meeting schedules for orgnizing branches work
• Available upon request
• I have over 8 years of professional experience in the area of business administration and customer service roles.