Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Maya Baz

HARRINGTON PARK,NSW

Summary

I'm driven, to start my career as a marketing consultant and assist the organisation reach its objectives. I'm an extremely motivated worker that is eager to try new things. excellent interpersonal skills, flexibility, and strong work ethic. Adept at picking up new abilities fast and functioning efficiently without supervision. knowledgeable about meeting and exceeding customer expectations by offering high-quality product suggestions and solutions. Devoted to carrying out customer experience, sales, and service efforts that generate robust sales.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Swarovski
Sydney Macarthur Square
04.2023 - Current
  • Greeted customers, responded to inquiries and resolved complaints.
  • Ensured that all Visual Merchandise was properly displayed according to company guidelines.
  • Executed cash register operations accurately and balanced drawer.
  • Established effective relationships with co-workers through positive communication.
  • Provided excellent customer service while ensuring compliance with company policies and procedures.
  • Performed regular housekeeping duties throughout store area including cleaning shelves, counters, displays.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Researched out-of-stock items through EOS to find additional inventory in other store locations.
  • A high VPT, PPT, and KPI during my employment with the organisation

Retail Sales Associate

Pandora
Sydney Narellan
07.2022 - 12.2023
  • Organized displays to attract customers and promote sales.
  • Stocked shelves with merchandise according to company standards.
  • Provided product information and answered customer questions.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Calculated pricing, applied discounts and collected payments to process transactions.

Retail Sales Associate

JD sport
Sydney Macarthur Square
08.2022 - 04.2023
  • Monitored and adjusted machine settings to ensure quality control standards were met.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Organized store by returning merchandise to proper areas and restocked displays.

Retail Sales Associate

Ally Fashion
01.2022 - 07.2022
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Education

Bachelor of Business Administration -

Macquarie University
North Macquarie, NSW
10-2024

Skills

  • Money Handling
  • Order Processing
  • Customer Service
  • Product Merchandising
  • Retail Store Operations
  • Interior Retail Displays
  • Marketing Knowledge

Languages

English
Native/ Bilingual
Arabic
Full Professional
Turkish
Limited
French
Elementary

Accomplishments

  • Recieving high VPT, PPT,PPP and KPI
  • Recieving good customer feedback
  • Recieving Distinction for Presentations in marketing strategy

Timeline

Retail Sales Associate

Swarovski
04.2023 - Current

Retail Sales Associate

JD sport
08.2022 - 04.2023

Retail Sales Associate

Pandora
07.2022 - 12.2023

Retail Sales Associate

Ally Fashion
01.2022 - 07.2022

Bachelor of Business Administration -

Macquarie University
Maya Baz