Summary
Overview
Work History
Education
Skills
Timeline
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Maya Chalak

Sydney,NSW

Summary

I’m a second-year Law student at the University of Technology Sydney with a strong background in retail, administration, and customer service. Through my work, I’ve developed reliable organisational skills, clear communication, and the ability to manage competing priorities. I’m known for being dependable and hardworking, and I enjoy working with people as much as I do focusing on tasks independently. I’m looking to build on these skills in a role where I can contribute to a team while gaining practical experience to support my future career in law.

Overview

5
5
years of professional experience

Work History

Sales, Merchandiser, Operational Team Member

JB HI-FI
Sydney, NSW
07.2025 - Current
  • Spoke with customers in-store and over the phone, helping with product enquiries and order updates.
  • Assisted customers with faulty or damaged products, arranging repairs, returns, or replacements.
  • Logged service requests and worked with suppliers to ensure accurate documentation and resolution of customer claims.
  • Processed online and phone orders, organised pickups/deliveries, and followed up with customers to confirm.
  • Carried out stock checks and deliveries, ensuring items were recorded correctly against invoices.
  • Helped set up merchandise displays and kept the store tidy and organised for customers.

Salesperson

Hairhouse Warehouse
Bankstown, Sydney, NSW
11.2024 - 07.2025
  • Helped customers by giving personalised product recommendations, which improved their experience and built trust.
  • Kept the store organised and presentable, while also tracking stock and assisting with inventory checks.
  • Developed strong communication and customer service skills by interacting with people from different backgrounds and handling their needs quickly and professionally.
  • Learned to work under pressure in a busy environment, using problem-solving and attention to detail to resolve issues on the spot.
  • Gained skills in active listening, clear communication, and teamwork.

Administrative Assistant

Chalak Engineering
Sydney, NSW
01.2021 - 01.2023
  • Handled day-to-day office tasks such as data entry, scheduling meetings, and managing correspondence.
  • Helped with document management and filing, making sure records were accurate and easy to find.
  • Assisted with preparing basic reports and spreadsheets for ongoing projects.
  • Answered phone calls and emails, providing support to staff, clients, and suppliers.
  • Built strong organisation and time-management skills while keeping on top of multiple tasks.
  • Gained practical experience in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and administrative tools relevant to business operations.

Education

High School Graduate -

Bethany College
Hurstville, NSW
11-2023

Bachelor of Laws - Law

University of Technology Sydney
Broadway, NSW

Skills

  • Customer service
  • Microsoft Office
  • Conflict resolution
  • Active listening
  • Time management
  • Effective communication
  • Attention to detail
  • Merchandising strategies
  • Telephone sales
  • Sales transactions management

Timeline

Sales, Merchandiser, Operational Team Member

JB HI-FI
07.2025 - Current

Salesperson

Hairhouse Warehouse
11.2024 - 07.2025

Administrative Assistant

Chalak Engineering
01.2021 - 01.2023

High School Graduate -

Bethany College

Bachelor of Laws - Law

University of Technology Sydney

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Maya Chalak