Maya Chee
Mullumbimby,NSW
Summary
Motivated sales assistant with 7 years experience in the retail and hospitality industries. I am currently in personal assistant role where I am doing admin and sales in retail. Previously I was in a supervisory role in a retail position where I provided exceptional customer service, eye for detail and working unsupervised.
Overview
2
2
years of professional experience
Work History
Retail Assistant
B&B Produce
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Retail Assistant
North Coast Stock Feeds
12.2022 - 07.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Keeping the appearance of the shop to a high standard.
- My position here involved opening the shop at 7:30am ensuring that everything was tidy and organised for the day.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Responsibilities include supervising of staff, unpacking stock when it arrives, operating the forklift, and closing when needed.
- Stocktake.
- Cash handling.
- Closing of the store.
- Feed delivery runs.
Personal Assistant
The Equine Apothecary
07.2024 - Current
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Answered incoming calls and emails to provide product information, features and benefits.
- Entering items in to Shopify.
- Social media managing.
- Taking Professional product photos.
- Care of horses including feeding, rugging and grooming.
Education
Alstonville High School
Alstonville, NSWSkills
- Clear communication
- Safe work practice
- Adaptability
- Problem solving
- Fast learner
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- POS System Operation
- Flexible schedule availability
References
- Pat, Owner of B&B Produce, 0422169460
- Alana Robins, Owner of The Equine Apothecary 0407570950
Timeline
Personal Assistant
The Equine Apothecary
07.2024 - Current
Retail Assistant
North Coast Stock Feeds
12.2022 - 07.2024
Retail Assistant
B&B Produce
Alstonville High School
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