Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Maya Doust

Mandurah

Summary

I am a confident and caring individual with a proven ability to collaborate effectively with others to achieve shared goals. With my background in a range of different areas, I am able to use all the infromation I have learned from prevoius roles to help in future jobs. I am determined and will set my mind to the tasks at hand and I am not afraid to ask for help and to constan improve my knowledge.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Budget Car Rental
02.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Customer service team member

Bunnings
01.2022 - 11.2024

Runner/Barista

ToDS Cafe Halls Head
01.2018 - 12.2023

Front Desk Coordinator

Peel Orthodontics
06.2023 - 09.2023

Part-time Sales Assistant

Dotti Store Halls Head
01.2020 - 12.2022

Hostess/ Wait Staff

The Rocks Restaurant Airlie Beach
03.2022 - 09.2022
  • Answered phone calls to take orders, give information and document reservations.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

High School Diploma -

Mandurah Baptist College
01.2020

Skills

  • Customer service
  • Scheduling
  • Administrative tasks
  • Problem-solving skills
  • Effective planning
  • Conflict management
  • Teamwork

Reference

Rachael van Doren, 0416 815 193


I have had the pleasure of knowing Maya Doust for many years as the daughter of my close friend. During this time, I have watched Maya grow into a mature, caring and responsible young woman. Maya is mature beyond her years. She shows this through being comfortable conversing with all people at an appropriate level. She can effectively communicate in a variety of social situations. Maya displays a lot of common sense when it comes to problem solving and dealing with different or new situations. I have watched throughout the years as Maya has taken on additional roles, including leadership roles, within her school and sporting groups. She is able to undertake these roles and remain committed to them to completion. Maya is an intelligent, capable and level headed young woman. She is always quick on her feet, with sensible reactions in all the circumstances I've seen her in. I am confident in saying that she is capable of handling any situation with thoughtfulness and maturity.

Timeline

Customer Service Representative

Budget Car Rental
02.2024 - Current

Front Desk Coordinator

Peel Orthodontics
06.2023 - 09.2023

Hostess/ Wait Staff

The Rocks Restaurant Airlie Beach
03.2022 - 09.2022

Customer service team member

Bunnings
01.2022 - 11.2024

Part-time Sales Assistant

Dotti Store Halls Head
01.2020 - 12.2022

Runner/Barista

ToDS Cafe Halls Head
01.2018 - 12.2023

High School Diploma -

Mandurah Baptist College
Maya Doust