Summary
Overview
Work History
Education
Skills
Timeline
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Maya Doyle

Glandore,South Australia

Summary

Recently completed a Bachelor of Science (Advanced), with a double major in chemistry and minor in genetics, and will be undertaking honours in 2022. I am seeking an opportunity to gain some experience working in an industry relevant to my degree.

Overview

7
7
years of professional experience

Work History

Customer Relations Representative

News Corp Ltd
Adelaide, SA
08.2017 - Current
  • Managed high volume of interactions in fast-paced environment, consistently delivering fast, knowledgeable support and meeting KPIs.
  • Coordinated practical resolutions to complex client issues, preserving satisfaction and brand loyalty.
  • Helped customers set up accounts and complete new purchases.
  • Responded quickly to customer queries through email and phone.
  • Quality checked classified and public notices
  • Trained new team members on operating systems and internal procedures

Fly Food Chef

The University Of Adelaide
Adelaide, SA
11.2020 - 12.2021
  • Prepared large quantities of drosophila food from raw ingredients for genetics research at University of Adelaide.
  • Maintained strict quality control to avoid contamination
  • Ensured consistency of food between batches, including accurate measurement of ingredients
  • Operated industrial machines.
  • Adhered to safety protocols within laboratory at all times.

Senior Pass Leader

The University Of Adelaide
Adelaide, SA
03.2020 - 11.2021
  • Facilitated weekly study sessions for chemistry and biology courses.
  • Coordinated and supported PASS leaders within the Faculty of Sciences.
  • Expanded on teacher's material using personally prepared assignments and activities.
  • Helped students develop critical thinking skills and strong study habits to improve grades.
  • Observed study sessions and provided feedback to leaders

Summer Research Placement

The University Of Adelaide
Adelaide, SA
12.2020 - 02.2021
  • Assisted with set up and preparation for research experiments and studies.
  • Developed protocols for experiments.
  • Collected and analysed data and reviewed relevant scientific literature to gain greater insight into research.

Education

Bachelor of Science - Chemistry And Genetics

University of Adelaide
Adelaide, SA
12.2021

Skills

  • Issue and Complaint Resolution
  • Efficient and Detail-Oriented
  • Responding to Difficult Customers
  • Excellent Verbal and Written Communication
  • Effective Time Management
  • Strong Analytical and Problem Solving Skills

Timeline

Summer Research Placement

The University Of Adelaide
12.2020 - 02.2021

Fly Food Chef

The University Of Adelaide
11.2020 - 12.2021

Senior Pass Leader

The University Of Adelaide
03.2020 - 11.2021

Customer Relations Representative

News Corp Ltd
08.2017 - Current

Bachelor of Science - Chemistry And Genetics

University of Adelaide

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Maya Doyle