Summary
Overview
Work History
Education
Skills
Timeline
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Maya Frost

Pennant Hills

Summary

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Overview

5
5
years of professional experience

Work History

Waitress/Host

Gusta
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Wait Staff

Fig & Co
12.2021 - 04.2022
  • Greet, seat + take orders from customers
  • Setting up and clearing tables
  • Keeping stations clean + maintaining premises
  • Interacting with customers in a friendly, positive manner
  • Working efficiently with co-workers and utilising teamwork and communication skills

Netball Umpire

Pennant Hills Netball Club
05.2021 - 09.2022
  • Directed gameplay from sidelines by remaining ahead of play for clear view and accurate calls
  • Fostered sportsmanship among players and coaches to minimise in-game conflict
  • Managed behavior of players, coaches and crowd to facilitate gameplay
  • Communicated with Co-umpire, Scorer and Timekeeper for clarification and smooth-running games

Volunteer Work

MOTIV8SPORT
07.2020 - Current
  • Checked equipment and monitored common areas to maintain proper upkeep while remaining vigilant on safety
  • Ran sporting activities with fun, team-building exercises to supplement athlete engagement and improvement
  • Worked with primary school age children in supervision and support
  • Set up and packed away equipment for sports and activities

Education

High School -

PENNANT HILLS HIGH SCHOOL
Pennant Hills, NSW
11-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Attention to detail
  • Cash handling
  • Safe food handling

Timeline

Waitress/Host

Gusta
09.2024 - Current

Wait Staff

Fig & Co
12.2021 - 04.2022

Netball Umpire

Pennant Hills Netball Club
05.2021 - 09.2022

Volunteer Work

MOTIV8SPORT
07.2020 - Current

High School -

PENNANT HILLS HIGH SCHOOL

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Maya Frost