MAYA GLINKA
Ashwood,Victoria
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organised, proactive and punctual. Works well within team settings. Skilled at connecting with people and promoting products.
Overview
4
4
years of professional experience
Work History
Stock Supervisor
Stringers Sports
Clayton/Hawksburn, VIC
02.2024 - 11.2024
- Supervised day-to-day stockroom operations to improve and maintain organised flow of merchandise.
- Verified accuracy of incoming and outgoing shipments against purchase orders, invoices and other records.
- Checked customer orders to confirm correct labeling, quantities and destination to avoid delays and complaints.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Retail Associate
Sportsmart
Moorabbin, VIC
02.2022 - 12.2022
- Completed advanced cashiering functions such as processing cash and credit card payments, returns, payment reversals and exchanges.
- Learned roles of other departments to provide coverage and keep store operational.
- Gained extensive knowledge in sporting goods and equipment.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
Retail Associate
Tk Maxx
Glen Waverley, VIC
04.2021 - 12.2021
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Stayed up to date on store promotions, payment policies and security practices.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Call Center Operator
Well Done International
Melbourne, VIC
12.2020 - 02.2021
- Maintained high-volume workload within fast-paced environment by assisting over 45 clients per shift and consistently meeting performance benchmarks.
- Accurately documented calls and caller information and made updates to data as well as documented customer inquiries and feedback in company database.
- Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
- Explained key information regarding products and services to customers to encourage informed decision-making.
Front End Assistant
Costco Wholesale
Moorabbin, VIC
10.2020 - 01.2021
- Welcomed customers, offering assistance to help find necessary store items, answered questions and offered product advice.
- Wiped down counters and conveyor belts to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers/purchases and maintain satisfaction levels.
Education
Bachelor of Digital And Social Media -
Collarts
Collingwood12.2022
High School Diploma -
Mount Waverley Secondary College
Mount Waverley 12.2019
Skills
- Organisation
- Communications
- Customer assistance
- Team member motivation
- Stock management
- Problem resolution
- Enthusiastic and committed
- Reliable
References
Stringers Sports employer: James Wrethman
Contact email: wrethmanjames@gmail.com
Contact number: 0400069287
Sportsmart employer: Ebony
Contact email: ebonyf@sportsmart.com.au
Timeline
Stock Supervisor
Stringers Sports
02.2024 - 11.2024
Retail Associate
Sportsmart
02.2022 - 12.2022
Retail Associate
Tk Maxx
04.2021 - 12.2021
Call Center Operator
Well Done International
12.2020 - 02.2021
Front End Assistant
Costco Wholesale
10.2020 - 01.2021
Bachelor of Digital And Social Media -
Collarts
High School Diploma -
Mount Waverley Secondary College
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