Maya Hartvigsen
Beechworth,VIC
Summary
Hello, I'm Maya I'm a friendly and confident person with great customer service skills, Whilst working at Billsons Soda Bar I learnt how to manage and run a space whilst communicating with customers in a respectful and professional manner. I have recently completed year 12 VCE and am looking for a job in Wangaratta as I spend majority of my time here.
Overview
3
3
years of professional experience
Work History
Experience Specialist
Billsons Brewery
10.2022 - Current
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Balanced and organized cash register by handling cash and counting change.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Registers & Deli
IGA Supermarket
12.2020 - 09.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Education
VCE -
Galen Catholic College
Wangaratta09.2023
Skills
- Customer service
- Espresso Machine Operation
- Communication
- Time management
- Cash Handling
- Beverage Preparation
- Opening and Closing Duties
- Team Leadership
- Friendly and Outgoing
Timeline
Experience Specialist
Billsons Brewery
10.2022 - Current
Registers & Deli
IGA Supermarket
12.2020 - 09.2022
VCE -
Galen Catholic College
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