Maya Ibrahim

STRATHMORE

Summary

Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Overview

years of professional experience

Work History

Waitress

Frank's Restaurant

12.2024 - Current

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.

Team Member

KFC

06.2022 - 08.2024

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.

Education

High School Diploma -

St Columbas College, Essendon, VIC

Bachelor in Business - Accounting And Finance

RMIT University, Melbourne, VIC

11-2028

Skills

Customer service
Strong multitasking
Team collaboration
Order taking
Attention to detail
Cash handling

Hospitality service expertise
Handling complaints
Payment processing
Service prioritization
Memory retention

Awards

Awarded for customer service

Awarded for commitment and team leading

Timeline

Waitress - Frank's Restaurant

12.2024 - Current

Team Member - KFC

06.2022 - 08.2024

St Columbas College - High School Diploma,

RMIT University - Bachelor in Business, Accounting And Finance