Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Maya Johnson

Kiama,NSW

Summary

Proven performer at Kiama Leagues Club, equipped in accurate usage of POS System Operation and excelling in effective communication, I significantly enhanced guest satisfaction through attentive service and swift resolution of concerns. My expertise in multitasking and fostering team collaboration led to a noticeable improvement in service delivery and customer rapport, embodying a strong work ethic and professional demeanor.



Overview

5
5
years of professional experience

Work History

Wait Staff Member, Bar Staff

Kiama Leagues Club
10.2019 - Current
  • Maintained cleanliness in dining and bar area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Set and reset tables to keep dining room/bar and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables and customers simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Corpus Christi Catholic High School
Oak Flats, NSW
2023

Skills

  • Enthusiastic
  • Excellent attention to detail and information retention
  • High Level of communication, spelling and grammar
  • Strong multitasking
  • effective communication skills between staff and customers
  • Efficient organization
  • POS System Operation
  • Professional Appearance
  • Handling Complaints
  • Cleanliness and hygiene
  • Supply Restocking
  • Table setting expertise
  • Salesmanship
  • Strong Work Ethic
  • Safe Food Handling

Interests

I strive for perfection in all I do. I have a strong creative interest - drawing, painting, etc. I Have been deeply interested in the art of creating since I was young, I believe it is a very useful and therapeutic outlet for thought, emotion, and is a tool I am thankful to have. Having a creative outlook is also helpful in workplace problem solving, which I find I use often.

Timeline

Wait Staff Member, Bar Staff

Kiama Leagues Club
10.2019 - Current

High School Diploma -

Corpus Christi Catholic High School

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Maya Johnson