Maya Khoury
Sydney,NSW
Summary
Merchandise Coordinator at JB Hi-Fi specializing in retail operations and merchandise planning. Demonstrated success in improving customer experience through strategic product placement and promotions. Proficient in training staff and managing stock replenishment, ensuring optimal merchandising logistics. Highly adaptable and results-oriented in dynamic retail environments.
Overview
4
4
years of professional experience
Work History
Merchandise Coordinator
Jbhifi
09.2021 - Current
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Educated employees on new merchandise during seasonal workshops.
- Collaborated with store managers to optimize product placement and enhance customer experience.
- Ran markdown reports, managed store replenishment, and analyzed buying reports.
- Designed advertising campaigns and promotional deals.
Cafe Worker
Jamaica Blue
01.2021 - 09.2021
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
Certificate II - Hospitality
TAFE NSW
NSW12-2020
Certificate IV - Retail
TAFE NSW
NSW12-2020
High School Diploma -
Cabramatta High School
Cabramatta High School 12-2020
Skills
- Pricing and signage updates
- Retail operations
- POS systems
- Merchandise planning
- Product merchandising
- Promotional planning
- Display building
- Merchandise processing
- Associate training
- Merchandise presentation
- Stock replenishment
- Merchandising logistics
Languages
Arabic
Native or Bilingual
Interests
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Crafting and DIY Projects
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Drawing and Painting
Timeline
Merchandise Coordinator
Jbhifi
09.2021 - Current
Cafe Worker
Jamaica Blue
01.2021 - 09.2021
Certificate II - Hospitality
TAFE NSW
Certificate IV - Retail
TAFE NSW
High School Diploma -
Cabramatta High School
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