Summary
Overview
Work History
Education
Skills
Timeline
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MAYA MAHAY

Melbourne,VIC

Summary

I'm a university student eager to bring my energy and dedication to a new role. As a former school captain, I excel in leadership and teamwork, always ready to motivate and guide others. With more than a year of experience as a sales assistant at Salvos stores, I have honed my customer service and sales skills, consistently achieved sales targets and providing top-notch service. I'm reliable, adaptable, and ready to make a positive impact in any team

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
06.2024 - Current
  • Demonstrated excellent customer service by consistently providing friendly and helpful assistance to guests
  • Demonstrated excellent communication skills when dealing with customers and staff
  • Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff
  • Worked efficiently while under pressure to help the team meet tight deadlines
  • Resolved customer complaints quickly and professionally, resulting in a high customer retention rate

Secondary School Tutor

02.2023 - 03.2024
  • Communication Skills: Clearly explained complex concepts to students, ensuring understanding and retention
  • Patience: Demonstrated patience and understanding, adapting teaching methods to suit individual student needs
  • Subject Expertise: Provided in-depth knowledge and support in specific subjects to help students improve their grades
  • Mentoring: Offered guidance and support, fostering a positive learning environment and boosting students' confidence
  • Time Management: Effectively managed tutoring sessions and prepared materials to maximize learning time
  • Problem-Solving: Identified students' learning challenges and developed tailored strategies to address them

School Captain

William Ruthven Secondary College
03.2022 - 11.2023
  • Improved time management skills by balancing academic responsibilities with extracurricular commitments as a Student Leader.
  • Developed strong public speaking abilities while presenting at numerous campus events and meetings.
  • Encouraged active participation from fellow students in campus events, promoting a sense of unity among diverse groups.
  • Mentored new Student Leaders, offering guidance and support throughout their tenure.
  • Facilitated communication between students and administration, addressing concerns and providing feedback.

Sales Assistant

Salvos Stores
03.2022 - 11.2023
  • Customer Service Excellence: Provided exceptional service, assisting customers with inquiries and purchases
  • Sales Proficiency: Effectively managed sales transactions and achieved sales targets
  • Merchandising Skills: Organized and displayed merchandise to attract customers and maximize sales
  • Cash Handling: Accurately processed payments and balanced cash registers
  • Team Collaboration: Worked collaboratively with team members to achieve store goals

Education

VCE -

William Ruthven Secondary College
Reservoir
10.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Timeline

Crew Member

McDonald's
06.2024 - Current

Secondary School Tutor

02.2023 - 03.2024

School Captain

William Ruthven Secondary College
03.2022 - 11.2023

Sales Assistant

Salvos Stores
03.2022 - 11.2023

VCE -

William Ruthven Secondary College

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MAYA MAHAY