Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maryam Hosseini

Perth,WA

Summary

High-energy Learner with solid background in education.

Maintains organized, disciplined, dynamic with leadership and communication skills.

Assist to reach full potential through continuous skill building.

Knowledgeable about planning projects to diversify instruction, multitasking, multi talented and fast learner.

UWA part time student as an Australian citizen

MBA student @ AIB

Ambitious, proactive, adaptable, engaging, enthusiastic and strong interpersonal skills in responsibilities and duties.

Excellent customer service, administration, educator and flight operator experienced.

Skilled in working under pressure and adapting to new situations and challenges.

Seeking entry level opportunities to expand skills while facilitating company growth.

Technical abilities with software and applications, ability to handle challenges with solving problem & time management skills.

Overview

24
24
years of professional experience

Work History

Tutor

self employed
Different Cities, Different Countries
01.2000 - Current
  • Design comfortable/ conducive to learning
  • Assist learners in finding study methods to enhance academic performance and analysis to determine instruction strategies
  • Provide individual instruction to improve learners academic performance
  • Participate in training and development workshops to develop tutoring techniques
  • Collaborate with clients to determine plans and assess learning progress
  • Coach in study skills, archiving, discipline, confidence , target design and time management
  • Utilize positive reinforcement techniques to encourage and motivate learners
  • Design curriculum and submitted records to monitor progress
  • make fun and passion to teach
  • Professional in vary online teaching softwares

Flight Operations Assistant

Menzies Aviation
Perth Airport, WA
11.2022 - 06.2023
  • Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets
  • Created, maintained, documented and archived flight logs and records by Microsoft Office and Airline's software system
  • Developed top performing operations teams by coaching, training and mentoring new hires to build cohesive, driven groups
  • Reviewed construction and project priorities to determine impact on flight operations
  • Coordinate and collaborate with air traffic control, crew, pilots and team leader to run flights on time with most safety and security
  • follow up and monitoring procedures and protocols to perform highest level of functions
  • Assisted passengers with excellent customer service and greeting on ticket purchasing, trip planning and scheduling, lost baggage
  • Gave public address announcements and page regarding flight information
  • Applied interpersonal skills included multi tasking and problem solving to mange unexpected situations
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Demonstrated excellent communication skills in resolving product and consumer complaints and customers satisfactions
  • Planned work procedures using charts, technical manuals and experience

Aviation Protection Officer

ISS
Perth, WA
06.2022 - 11.2022
  • Maintained orders and safety while providing customer service and information to facility visitors
  • Communicated with other departments and coordinated responses to proceed targets
  • Upheld strong customer service standards while completing screenings
  • Directed passengers clearly for progress movement through security screening process
  • Monitored and conducted passenger screening
  • Completed routine and incident-related documentation
  • Protected vessels, passengers and crew by testing items and individuals for explosive material residue

Volunteer Principal & Academic Dean

Persian Language School WA
Perth, WA
09.2016 - 04.2022
  • Applied leadership & management skills to run school & community
  • Participate in workshops at AIM to develop and upgrade school system, lesson plan and area of learning
  • Rewarded as one of the outstanding community language schools of WA in 2019
  • Monitored discipline actions, assess progress and discussed with staffs
  • Managed administration operations and organized schedules, registration processes and orientation sessions and documentation via software
  • Developed/implemented new standard levels and platforms for higher achievement and set up training courses
  • advice to developed and managed budgets for academic and administrative areas & applied for grants
  • Directed HR including hiring, training, policy enforcement and legal compliance for employing over 10 staff members
  • Oversaw, directed and lead conferences & Parents meetings

Teacher

Persian Language School WA
Perth, WA
01.2016 - 03.2022
  • Built and strengthened positive communication
  • Engaged learners/ kids and boosted understanding of material
  • Supervised group of children and teachers
  • Encouraged to critical thinking and using variety of techniques
  • Adapted teaching methods and instructional strategies to promote learning
  • Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery
  • Taught groups of up to 35 students and provided individual support/discipline
  • Designed curriculum, lesson plans and instructional materials to deliver concepts
  • Design assessments to evaluate learners

Educator/Assistant/Supervisor

Camp Australia
Perth, WA
01.2018 - 12.2021
  • Maintained safe educational environment
  • Utilized various types of equipment and implemented programs to enhance learning experience/extra assistance requiring
  • Archived and organized activity records
  • Worked one-on-one with at-risk students
  • Instructed students individually and in groups
  • Adapted methods and instructional strategies to promote activity plans
  • Met with parents and guardians to discuss student progress and areas for improvement.
  • Attended in-service training and professional development courses to stay on top of policy and education changes
  • Tracked attendance participation for students
  • work with children to make them smile
  • experienced to work with Outism children

Data Entry Operator

AMP
Perth, WA
04.2017 - 09.2017
  • Input information into database to provide quick access to essential client data
  • Document controlling & editing reports
  • Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements
  • Communicated with coworkers regarding deadlines and project milestones
  • Exceeded quality goals to support team productivity
  • Created reports and audited charts to maintain concise records
  • Modified and updated data formatting
  • Scanned and stored to archive files and data records electronically

Small Business Owner

franchise of commertial cleaning
Perth, WA
09.2015 - 07.2017
  • Supervised employees and provided onsite training and continuing education to staff
  • Collaborated with clients to maximize customer satisfaction
  • Recruited and trained staffs to perform daily business functions
  • Established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store
  • strategic plan for budgeting and streamlining of operations
  • Implemented effective customer service surveys to encourage feedback
  • Identified and solved complex strategy problems to drive organizational goals

Customer Service/ Cashier

McDonalds
Perth, WA
01.2013 - 09.2015
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT payments
  • Exchanged/returned items & handled complains
  • Refilled and rotated items to well-stocked
  • Built and maintained productive relationships with employees
  • Take orders on drive true or phone
  • Supervised and trained more than 2 cashiers
  • Collaborated with senior management
  • Cross-trained in teamwork and personal roles in order to provide skilled backup for team members.
  • Worked in competitive environment

Receptionist Administrator

english language institute
Iran, Iran
07.2012 - 12.2012
  • Displayed professional standards at reception desk to impress visitors and increase effective customer relationship protocols
  • Maintained office supply inventory and placed orders to meet demand
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity
  • Implemented recordkeeping, monitoring and documenting systems to improve organization and traceability
  • Developed & archived documents by Microsoft Office
  • Handled meeting
  • Organized files and documenting to simplify staff access or retrieval

Education

Master - Physics

University of Western Australia
WA

MBA - Business

Australian Institute of Business

Skills

  • Certificate of entrepreneurship
  • Certificate of leadership & management @ AIM
  • Certificate of Customer Service
  • Certificate of Child Protection, mindfulness, kids with special needs
  • Certificate of First Aid/CPR
  • Certificate of Work With Children
  • Certificate of security in Travelling
  • Mediation and Advocacy Talent
  • Teaching & Tutoring skills
  • Online & remote working
  • Motivation and Engagement
  • Positive Reinforcement
  • creativity, problem solving & data analyst
  • Learning Modalities
  • Curriculum and scheduling
  • Thinking Mp
  • Reporting, archiving & documenting
  • Communication and interactive skills
  • Flexible and Adaptive
  • Bilingual public Speaker
  • Turbo Stats
  • lab skills and working with equipments
  • personal development skills
  • Data Entry and type
  • Verbal and Written Communication
  • Critical Thinking
  • Organizational Skills
  • Team Building
  • Training & Development
  • Computer Skills, Microsoft office
  • Flexible Schedule
  • Active Listening
  • Reliable & Trustworthy
  • Flight Operation
  • Multi Task
  • Coaching

Timeline

Flight Operations Assistant

Menzies Aviation
11.2022 - 06.2023

Aviation Protection Officer

ISS
06.2022 - 11.2022

Educator/Assistant/Supervisor

Camp Australia
01.2018 - 12.2021

Data Entry Operator

AMP
04.2017 - 09.2017

Volunteer Principal & Academic Dean

Persian Language School WA
09.2016 - 04.2022

Teacher

Persian Language School WA
01.2016 - 03.2022

Small Business Owner

franchise of commertial cleaning
09.2015 - 07.2017

Customer Service/ Cashier

McDonalds
01.2013 - 09.2015

Receptionist Administrator

english language institute
07.2012 - 12.2012

Tutor

self employed
01.2000 - Current

Master - Physics

University of Western Australia

MBA - Business

Australian Institute of Business
Maryam Hosseini