Maya Najjar
Dandenong North
Summary
Motivated team member committed to excellent customer service. Experienced in addressing the customer’s needs with patience and understanding, with a focus on customer satisfaction and team productivity. Desire to use my skills in a new customer service job, and to expand my experience as an individual.
Overview
5
5
years of professional experience
1
1
Certification
Work History
nightfill team member
Coles
03.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- have experience in multiple departments, including bakery, dairy, grocery and service
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Service Team Member
Farahs Falafel and Kebabs
02.2023 - 04.2023
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
- Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
team member
Baladi Products
08.2022 - 11.2022
- Efficient shelf stocking and product management
- Monitoring stock levels and re-ordering as needed
- Maintained clean, organized, and safe work areas
- Greet customers when entering a leaving the store
- Learned all required tasks efficiently as the role required
- Remote collaboration with team members for stock management purposes
- Contributed to team success by completing jobs quickly and accurately
- Developed strong cooperative relationships with co-workers and managers
- Trained new team members by relaying information on company procedures and safety requirements
catering assistant
Felafel Station
12.2019 - 01.2020
- Customer service in a busy fast-food environment
- Ordering and cash register transactions
- Team member of a family business
- Greet customers when entering a leaving the store
Education
Year 12 Student - Business studies, Food studies, Legal studies, Psychology, Art, Biology, English, General math, Health and human development
lyndale secondary collage
Dandenong North, VIC11.2025
Skills
- Customer service
- Communication
- Adaptability
- Creativity
- Problem-solving
- Organised
- Optimism
- Teamwork
- Tech savvy
- Collaboration
- Patience
- Fun-loving
- Reliability and punctuality
- Positive attitude
- Team management
Certification
This year at school I have gotten rewarded with several math’s and science awards along with great feedback from my teachers. I have also gotten 35 merits (a point that we get for outstanding behavior and good work ethics in class).
Additional Information
In my spare time I really enjoy playing sports, reading, cooking, beauty industry and hair styling.
Languages
English
Arabic
Turkish
Timeline
nightfill team member
Coles
03.2023 - Current
Service Team Member
Farahs Falafel and Kebabs
02.2023 - 04.2023
team member
Baladi Products
08.2022 - 11.2022
catering assistant
Felafel Station
12.2019 - 01.2020
Year 12 Student - Business studies, Food studies, Legal studies, Psychology, Art, Biology, English, General math, Health and human development
lyndale secondary collage
Similar Profiles
Thomas RobinsonThomas Robinson
Customer Service Cashier at ColesCustomer Service Cashier at Coles
Toby WeekesToby Weekes
Stock Filler at ColesStock Filler at Coles
Lee SharpLee Sharp
Deli Clerk at ColesDeli Clerk at Coles
Natalia CoadyNatalia Coady
Service Crew Member at ColesService Crew Member at Coles
Leah DerezyckyjLeah Derezyckyj
Customer Service Representative at Pact Group HoldingsCustomer Service Representative at Pact Group Holdings