Maya Rao
Wheelers Hill,VIC
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at McDonald's. Proven ability to enhance workplace efficiency and train new employees while ensuring adherence to food safety standards. Skilled in cash handling and interactive communication, consistently delivering positive guest experiences.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonalds
Scoresby, VIC
04.2024 - Current
- Processed customer orders efficiently at the front counter and drive-thru.
- Collaborated with team members to ensure timely service during peak hours.
- Handled cash transactions accurately and balanced cash registers at shift end.
- Assisted in training new crew members on operational tasks and customer service.
- Followed safety protocols to uphold food safety and sanitation standards.
- Engaged with customers to provide friendly service and address inquiries promptly.
- Served food quickly for positive guest experiences.
- Prepared and served beverages and food items to customers efficiently.
- Participated in training new staff on cafe procedures and service standards.
Administrative Assistant
SmilePlace Dental
Glen Iris, VIC
03.2022 - 04.2022
- Managed scheduling and calendar for executive team meetings and appointments.
- Communicated with clients and vendors to facilitate project needs effectively.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Warehouse Assistant
medmate
Scoresby, VIC
01.2020 - 12.2021
- Operated warehouse equipment to efficiently move and organize inventory.
- Sorted packages by size and destination for efficient distribution.
- Collaborated with team members to optimize package flow during peak hours.
- Identified and sorted items for packaging according to product specifications.
Education
High School Diploma -
Haileybury Girls College
Melbourne, VIC11-2026
Skills
- Customer service
- Team collaboration
- Cash handling
- Food safety
- Employee training
- Cleaning and sanitizing
- Workplace efficiency
- Time management
- Inventory organization
- Interactive communication skills
- Problem-solving
- Safety
Affiliations
- Music Performance—VCE Music Performance 2025
Accomplishments
- Multiple school awards and achievements in music and drama performances.
Timeline
Crew Member
McDonalds
04.2024 - Current
Administrative Assistant
SmilePlace Dental
03.2022 - 04.2022
Warehouse Assistant
medmate
01.2020 - 12.2021
High School Diploma -
Haileybury Girls College