Summary
Overview
Work History
Education
Skills
Timeline
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Maya shaw

Box Hill,NSW

Summary

Dynamic retail professional with a strong work ethic and proven customer service skills honed at Coles Supermarket. Adept at conflict management and team collaboration, I consistently enhanced customer engagement and satisfaction, whilst being recognized for training new employees and maintaining high standards of store cleanliness.

Overview

2
2
years of professional experience

Work History

Retail Cashier

Coles Supermarket
03.2024 - Current

- Customer assistance

- POS and cash handling

- Flexible availability

- Handling customer complaints/problems/enquiries

- Helped customers complete purchases, locate items, and join reward programs

- Trained new employees on company policies, register operations, and effective communication techniques with customers

- Answered questions about store policies and addressed customer concerns

- Strong work ethic

- Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor

Fast Food Team Member

Soul Origin
07.2023 - 11.2023

- Collaborated with team members to prepare food items quickly while maintaining quality standards

- Contributed to increased sales by upselling menu items and promoting limited-time offers

- Promoted brand loyalty among customers with relevant suggestions based on their preferences or dietary requirements during ordering process

- Keeping the environment sterile and clean for presentation and health/cleanliness

- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness

Education

High School Diploma -

Santa Sophia Catholic College
Sydney, NSW
09-2025

Skills

  • Customer service
  • Flexible schedule
  • Teamwork and collaboration
  • Reliability and punctuality
  • Time management (always on time)
  • Customer engagement
  • Conflict management
  • Professionalism and courtesy
  • Store cleaning
  • Active listening

Timeline

Retail Cashier

Coles Supermarket
03.2024 - Current

Fast Food Team Member

Soul Origin
07.2023 - 11.2023

High School Diploma -

Santa Sophia Catholic College
Maya shaw