Summary
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Maya Shbria

Castle Hill,Nsw

Summary

Skilled Administrative Assistant with a proven track record at Meraas Australia, adept in customer service and time management. Leveraged strong problem-solving abilities and critical thinking to enhance document organization and client relations, significantly improving operational efficiency. Excelled in a customer-facing role at Sherry's Nails, driving sales through expert negotiation and customer engagement.

Work History

Administrative Assistant

Meraas Australia
09.2024 - 12.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Nails Salesperson

Sherry's Nails
06.2024 - 08.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Education

High School Diploma -

Castle Hill High School
10-2028

No Degree -

Castle Hill Public School
12-2022

Skills

  • Friendly, positive attitude
  • Customer service
  • Dependable and responsible
  • Flexible and adaptable
  • Organizational skills
  • Organization and time management

Accomplishments

    -First place in a state wide public speaking competition

    -Was a part of a winning Debate Team for 2 years

Languages

Arabic
Native or Bilingual

Interests

  • I enjoy helping others and giving back to the community
  • Cooking
  • Gym Workouts
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Avid Reader

Timeline

Administrative Assistant

Meraas Australia
09.2024 - 12.2024

Nails Salesperson

Sherry's Nails
06.2024 - 08.2024

High School Diploma -

Castle Hill High School

No Degree -

Castle Hill Public School

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Maya Shbria